Medical Assistant

Solaris Health Holdings LLC•Palm Harbor, FL

About The Position

The Medical Assistant supports the delivery of urological services and performs routine administrative and clinical tasks to keep medical offices running smoothly. The role works as an effective member of the interdisciplinary team and collaborates with practice staff and other professional disciplines within affiliated medical groups to support efficient patient care and desired patient outcomes. Duties are performed under the direction of the assigned direct supervisor and may vary based on affiliate or location needs and state requirements. The position includes preparing patients and assisting physicians with examinations and procedures; collecting and documenting patient information; performing vital-sign checks, phlebotomy, specimen collection, and basic lab tests; providing patient education; maintaining accurate records and logs; and supporting office operations, patient scheduling, room turnover, and next-day preparation. The Medical Assistant must maintain patient confidentiality, follow applicable policies and regulations, and support compliance and accreditation efforts. Minimal travel is required.

Requirements

BLS certification is required.
High school diploma or equivalent is required.
Graduation from an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, such as EMR and practice management solutions.
Ability to work independently and manage multiple deadlines.
Project management skills.
Vendor-relations skills for Medical Assistants required to order office and clinical supplies.
Database-management skills.
Strong problem-solving skills.
Skill in using computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout all interactions.
Excellent organizational skills and attention to detail.
Ability to comply with HIPAA patient-confidentiality requirements.

Nice To Haves

Certification or registration is preferred.
Six months of experience working within a physician’s office is desired.
Urology experience is desired.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Coordinate and schedule patient appointments in consultation with physicians, nursing, and other staff.
Greet and prepare patients; measure and record vital signs; record patient interviews, histories, and chief complaints.
Provide patient education regarding medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
Perform phlebotomy and collect other laboratory specimens; perform basic laboratory tests.
After required training, perform EKGs.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, and perform other first-aid procedures.
If BLS-certified, perform CPR when necessary.
Prepare accurate, legal, and ethical documentation.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders; maintain the prescription ledger when needed.
Support back-office flow, keep rooms full, and assist with room turnover.
Complete thorough new-patient work-ups, including X-rays, vital signs, and explanation of the new-patient packet.
Add medical history for new patients and accurately update established patients’ histories.
Set up examination rooms accurately and completely for physicians; ensure patient medications are updated before physician visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly, avoiding excessive medical abbreviations.
Scribe as assigned based on physician-office workflow.
Prepare for the following day’s patients, including confirming next-day visits.
Complete patient medical-record requests when necessary.
Assist with orientation and training of new personnel.
Provide proper handoff of responsibilities when tasks are completed.
Meet attendance criteria, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
Respect and acknowledge the organization’s commitment to cultural diversity through behavior, language, and actions.
Use time and resources effectively.
Ensure patient medical records are accurate and complete.
Adhere to and support assigned compliance and accreditation efforts, including OSHA, HIPAA, and CMS guidelines for Parts C and D on General Compliance and Fraud, Waste & Abuse.
Follow applicable laws, regulations, the Solaris Health Code of Conduct, and Solaris Health and affiliated-practice policies and procedures; protect patient health information, promptly report suspected concerns or violations, and complete annual compliance training on time.
Perform other position-related duties as assigned.