Medical Assistant, Physician Practice
About The Position
The Medical Assistant supports daily clinical operations at Care New England’s primary care and specialty practices by delivering patient-centered care and performing clinical and administrative tasks that support patient flow and care delivery. The position reports to a practice leader and works under the supervision of licensed healthcare providers. Responsibilities include rooming patients, recording clinical information, assisting with procedures, administering medications as needed, coordinating follow-up and paperwork, and maintaining organized, stocked clinical areas. The Medical Assistant follows infection-control and patient-privacy requirements, works collaboratively with patients and healthcare teams, and may float to another Care New England Medical Group location to support staffing needs. Care New England is an integrated health care organization that includes Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group. The organization describes its work as advancing medical research, providing specialty-trained clinicians and innovative programs, and supporting the health of the communities it serves.
Requirements
- High school diploma or equivalent.
- Completion of a medical assistant training program and/or at least six months to one year of job-related experience.
- Ability to complete competencies required for the assigned practice, such as EKGs, vaccination administration, vital signs, medication reconciliation, and Holter monitors.
- Proficiency in vital-sign assessment, injections, phlebotomy, lab testing, and operation of medical equipment.
- Skill using electronic health record systems, including EPIC, for accurate and timely documentation.
- Strong interpersonal skills to provide compassionate care, educate patients, and collaborate effectively with healthcare teams.
- Ability to manage multiple priorities in a fast-paced setting with minimal supervision.
- Knowledge of medical terminology, human anatomy, infection control, HIPAA regulations, and ethical standards.
- Adaptability, physical capability to perform the work, and commitment to ongoing professional development.
Nice To Haves
- Prior experience with an electronic medical record system is strongly preferred.
Responsibilities
- Perform patient rooming procedures, including patient identification, vital signs, medication reconciliation, history intake, and documentation in EPIC.
- Assist with EKGs, immunizations, wound care, specimen collection, and minor office interventions; prepare instruments and follow time-out protocols.
- Administer oral, subcutaneous, and intramuscular medications as needed or ordered, and document administration.
- Monitor and record blood pressure, height, weight, pulse, respirations, temperature, and vision screenings.
- Obtain prior authorizations for imaging studies and prescribed medications.
- Prepare charts by reviewing prior documentation, scanning external records, and verifying completeness.
- Follow infection-control protocols, including routine disinfection, hand hygiene, and safe handling of medical equipment.
- Coordinate follow-up appointments, review procedure consents with patients, and ensure paperwork is completed and filed.
- Maintain medical-supply inventory, report equipment issues, and keep clinical areas stocked and ready.
- Protect patient privacy in accordance with HIPAA and institutional policies.
- Demonstrate professionalism, teamwork, and a patient-centered approach in interactions.
- Float to another Care New England Medical Group location as needed to support staffing needs.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
