Medical Assistant

CenterWell • Fort Worth, TX

13d • Onsite

About The Position

The Medical Assistant supports patient care flow by preparing patients before they see the doctor, completing basic health checks, and clearly explaining information. In this onsite, specialized Patient Specialist role, the Medical Assistant ensures that patients are fully prepared for their appointments so doctors can focus on medical decisions. The role includes patient intake and rooming, EMR inbox and worklist management, and confirming patients understand next steps through the loop-back method.

Requirements

• Knowledge of HIPAA and safety policies, including protecting privacy and following safety requirements.
• Knowledge of infection prevention and OSHA standards.
• Computer literacy.
• Deliver responsive, patient-centered support.
• Accurately record patient care information.
• Apply practical patient care techniques.
• Recognize and manage emotions effectively.
• Work effectively across professional teams.
• Communicate information clearly and compassionately.
• Recognize risks and workflow needs in real time.
• Maintain accuracy across repetitive tasks.
• Communicate clearly and be easily understood.
• Perform basic calculations accurately.
• Current or in-progress BLS certification where required for the applicable level or state.
• Graduation from an MA training program or at least 3 years of experience.
• Right to work in the United States.
• Work the assigned clinic hours.

Nice To Haves

• Knowledge of documenting screenings using approved, standardized tools.
• Knowledge of safe vaccine administration standards.
• Knowledge of routing messages to support care.
• Knowledge of point-of-care testing (POCT) and specimen handling.
• Knowledge of value-based care fundamentals.

Responsibilities

• Bring patients to exam rooms and prepare them for the doctor.
• Complete intake beyond standard vital signs, including medication and allergy verification, patient history documentation, and validated screenings as needed.
• Manage the EMR inbox according to routing rules, handling patient messages, lab results, and medication-adherence follow-ups with pharmacies.
• Aim to provide a same-day touch for all inbox and worklist tasks to maintain clinical flow.
• Explain next steps and use the loop-back method to confirm patients can repeat instructions in their own words.
• Perform basic health checks and patient care tasks safely and consistently.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and company and personal holidays.
• Paid parental and caregiver leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Bonus incentive plan based on company and/or individual performance.
• Other opportunities supporting personal wellness and healthcare decisions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed