Medical Assistant for our Providence Location

THRIVE BEHAVIORAL HEALTH INC•Providence, RI

3d•Onsite

About The Position

The Medical Assistant plays a key role in the CSP Health Homes. The primary role of the Medical Assistant is to ensure pertinent health information is available within the consumer’s behavioral health record in order to enhance quality of care. The Medical Assistant will also play a role in promoting appropriate follow up care for consumers. Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive’s unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

Requirements

High school diploma and two years’ experience as a Medical Assistant; or equivalent combination of education and experience.
Must possess good typing skills as well as good spelling and grammar.
Excellent communication skills required.
General computer experience also required.
Valid driver's license required or ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.
Certification as a Medical Assistant.

Responsibilities

Review patient records to determine status of pertinent health information.
Work with internal and external providers to obtain pertinent health information.
Update client medication lists.
Data enter health information into the electronic health record.
Work with Nurses and Prescribers to obtain prior authorizations for medications.
Work with Practice Manager, Nurses and Prescribers to process medication refill requests.
Maintain nursing rooms to ensure adequate supplies.
Assist in taking client vital signs when needed.
Communicate with behavioral health teams to ensure client follow through with pertinent health care.
Provide coverage for primary care practice when needed.
Coordinate and data enter lab reports.
Print patient’s current medication list, review with the patient prior to appointment with MD/DO/CNS.
Confirmation calls for client appointments as assigned.
Checking phone messages screen throughout the work day and addressing messages/issues.
Verbally communicating to the providers any urgent issues.
Work with the Practice Manager to monitor and process incoming faxes.
Review e-mail account daily for new messages.
Attend all agency/department required training and meetings within the prescribed period.
Attend all Safety Training programs and be able to describe his/her responsibilities related to the general safety, department safety, and specific job-related hazards and responsibilities.
Demonstrate respect and regard for the dignity of all clients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
Embrace Thrive’s Diversity, Equity and Inclusion Mission Statement and Definitions.
Present a neat appearance in proper attire and identification as required by the position, department and agency policies and procedures.
Work the hours and/or shifts assigned, and begin and end on time.
Carry and enliven a positive Thrive image consistent with the Thrive’s Guiding Principles and professional code of ethics.
Function, as member of a team, i.e., be a “Team Player”.