Medical Assistant

CenterWell•The Villages, FL

8d•Onsite

About The Position

The Medical Assistant performs clinical and administrative duties in a medical practice, assisting clinicians with patient care and handling clerical, environmental, and organizational tasks. The role provides patients with information to help them use and benefit from clinical services. This is an onsite, patient-facing position at CenterWell Senior Primary Care in The Villages, Florida. The Medical Assistant reports to a Supervisor, Center Administration. The role is part of Humana’s tuberculosis screening program, and selected candidates must undergo TB screening. The position includes supporting patient intake and care, assisting with examinations and procedures, maintaining patient records, preparing clinical rooms and equipment, and coordinating patient appointments and follow-up. The Medical Assistant also participates in quality and process improvement, maintains required credentials and competencies, and completes annual education and training requirements.

Requirements

At least 1 year of experience working as a Medical Assistant in a clinic setting.
CPR/BLS Healthcare Provider Certification within 90 days of employment.
Maintain current license, certification, or registration, as applicable.
Complete required continuing education units for licensure or certification and maintain current BLS certification.
Complete assigned EMR and clinical competencies, annual clinical checkoffs, and training.
Complete at least four educational sessions and 24 CEUs annually.

Nice To Haves

Active and unrestricted Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
Proficiency with Athena.
Phlebotomy experience.
Background in value-based healthcare and/or primary care settings.

Responsibilities

Process incoming and outgoing calls and messages.
Perform patient intake, obtain necessary information, and file or update patient records.
Ensure patient consents are reviewed and completed by the clinician.
Prepare for patient encounters, including identifying open care gaps.
Communicate professionally and effectively with patients, family members, visitors, and colleagues.
Gather patient data through interviews and observation.
Assist clinicians with medical treatments, examinations, and procedures.
Prepare patients for examination; obtain and document vital signs; record health histories and reconcile medications.
Perform duties and skills consistent with training as a certified or registered medical assistant.
Prepare and sanitize equipment, examination rooms, and instruments.
Manage medical-supply inventory and stock examination rooms appropriately.
Participate in quality initiatives, goal attainment, and clinical process improvement activities.
Provide routine treatments and administer approved medication according to clinician orders and within scope.
Document patient data, treatments, procedures, and patient education in accordance with organizational policies.
Act as a patient liaison to schedule appointments and provide information for testing or clinician consultations.
Maintain compliance with policies and procedures and demonstrate competency in assigned tasks and skills.
Maintain current licensure, certification, or registration; complete required continuing education; and maintain current BLS certification.
Complete assigned EMR and clinical competencies, precept students and new employees, and participate in annual clinical checkoffs and training.
Help revise and implement two clinical workflows or procedures using current evidence-based practice literature or research.
Complete at least four educational sessions and 24 continuing education units annually.
Perform other duties as assigned.