Medical Assistant

HealthPoint•Madisonville, TX

7d•Onsite

About The Position

Under the direction of healthcare providers and organizational protocols, the Medical Assistant provides direct patient care and clinical and administrative assistance to healthcare providers, helping ensure smooth patient flow and efficient clinical operations. The role includes gathering patient histories and vital signs, preparing patients for examinations, assisting with procedures and treatments, administering medications as directed, performing basic laboratory tests, collecting specimens, and providing patient education. It also includes maintaining medical records, scheduling appointments, communicating with patients, managing referrals and prior authorizations, and maintaining clinical supplies and equipment. The Medical Assistant works collaboratively with patients, healthcare professionals, and other stakeholders while maintaining confidentiality and following HIPAA guidelines. Other duties may be assigned, including floating, schedule variations, and assisting coworkers, patients, visitors, customers, leaders, and other stakeholders.

Requirements

High school diploma or General Educational Development (GED) certificate.
Required: 1–3 months of related experience.
Successful completion of an accredited Medical Assistant Training Program.
CPR certification.
Valid state driver's license.
Basic computational, computer, and mathematical skills typically acquired through completion of a high school program or GED.
Ability to multitask and work cooperatively with others.
Ability to function effectively in response to workflow or direction from supervisors.
Customer-first service orientation, self-motivation, and initiative.
Knowledge of maintaining an electronic health record (EHR).
Proficiency with healthcare electronic clinical systems, including EHR and scheduling systems used at the health center.
Familiarity with medical terminology, procedures, and pharmacology, including medication administration procedures.
Proficiency with general medical equipment, including patient scales, stethoscope, glucometers, PFT testing, nebulizer treatment administration, medication administration, laboratory equipment, and EKG.
Proficiency with typical office equipment, including copier, telephone, and fax.
Basic typing skills.
Basic written and verbal communication skills typically acquired through completion of a high school program or GED.

Nice To Haves

3–6 months of related experience.
Automobile insurance and reliable transportation.
Certification as a Certified Medical Assistant or Registered Medical Assistant.
Nurse Assistant certification and/or relevant work experience may be considered as a substitute for formal training.
Bilingual English and Spanish skills; Spanish competency assessment is available.

Responsibilities

Obtain patient medical histories and record vital signs.
Accurately document services provided.
Prepare patients for examinations and assist with medical procedures and treatments.
Administer medications as directed by healthcare providers or protocols.
Perform basic laboratory tests and collect specimens for testing.
Provide patient education and instructions about medications and special diets as directed by providers or protocols.
Provide basic first aid and CPR, and follow infection control protocols.
Communicate with patients and their families about healthcare needs and concerns.
Schedule patient appointments and maintain medical records as needed.
Answer phones, document messages, and provide information to patients as needed.
Order and maintain medical supplies, laboratory supplies, and other equipment for the exam room and clinical site.
Assist Front Office Associates with patient scheduling when needed.
Manage patient referrals to specialists or other services when needed or directed.
Manage and process prior authorizations for medications or medical services as needed.
Communicate effectively with patients and healthcare professionals, listen actively, and interact with empathy.
Maintain patient confidentiality and privacy in accordance with HIPAA guidelines.
Collaborate with internal and external members of the healthcare team.
Carry out other assigned duties, including floating, schedule variations, and assisting coworkers and other stakeholders.