Medical Assistant

Interwell Health

17h

About The Position

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!

Requirements

High School diploma or equivalent
2+ years of working as a Medical Assistant
Knowledge of medical terminology and procedures
Current, active Medical Assistant License and/or Certificate (ex. CMA or CCMA)

Nice To Haves

Nephrology medical practice experience
Acumen experience
Associate’s degree in a medical field

Responsibilities

Receive referrals from IWH to IMG and confirm they are eligible for services
Collect registration information and set up a chart in Acumen
Retrieve all relevant records (medical records, insurance card, demographics)
Connect with the patient and schedule a virtual appointment with the APP
Confirm all relevant information with the patient (medications, allergies, pharmacy, etc)
Establish access to the patient portal and confirm that the telehealth video option is functioning properly
Follow up with all patient appointments with IMG and ensure outbound referrals are confirmed
Follow up with ordered lab work and follow through on any orders related to lab work (medication changes, etc)
Ensure all records from IMG visits are scanned into ICC
Ensure any outbound referrals are noted in ICC, including appointment date and time
Support the APPs with any needs related to the visit