Medical Assistant, Physician Practice

Care New England Health System•Warwick, RI

About The Position

The Medical Assistant plays a key role in supporting daily clinical operations at each of Care New England’s primary care and specialty practices by delivering high-quality, patient-centered care. Reporting to a practice leader and working under the supervision of licensed healthcare providers, this position is responsible for performing a range of clinical and administrative tasks to ensure smooth patient flow and effective care delivery. The Medical Assistant fosters a compassionate, well-organized, and efficient environment that enhances the experience for both patients and healthcare teams.

Requirements

Completion of a medical assistant training program is preferred, and a minimum of one year of job-related experience is required.
Must be able to complete all competencies (EKG, vaccination administration, vital signs, med reconciliation, Holter monitors, etc.) required for their assigned practice.
Prior experience with an electronic medical record system is strongly preferred.
Proficient in vital signs assessment, administering injections, performing phlebotomy, conducting lab tests, and operating medical equipment.
Skilled in using EHR systems, including EPIC, for accurate and timely documentation.
Demonstrates strong interpersonal skills to deliver compassionate care, educate patients, and collaborate effectively with healthcare teams.
Capable of managing multiple priorities in fast-paced settings with minimal supervision.
Knowledgeable in medical terminology, human anatomy, infection control, HIPAA regulations, and ethical standards.
Adaptable to changing environments, physically capable, and committed to ongoing professional development.
Performs rooming procedures such as patient identification, medication reconciliation, history intake, and vital signs documentation.
Administers oral, subcutaneous, and intramuscular medications as ordered, and documents accordingly.
Supports clinical procedures including EKGs, immunizations, wound care, and specimen collection.
Assists providers by preparing instruments and maintaining protocol adherence, including time-out procedures for patient safety.

Nice To Haves

Completion of a medical assistant training program is preferred.
Prior experience with an electronic medical record system is strongly preferred.

Responsibilities

Performs rooming procedures, including patient identification, vital signs, medication reconciliation, history intake, and documentation in EPIC.
Assists with procedures such as EKGs, immunizations, wound care, specimen collection, and minor office interventions; prepares instruments and ensures compliance with time-out protocols. May administer oral, subcutaneous, and intramuscular medications as needed.
Monitors and records vital signs including blood pressure, height, weight, pulse, respirations, temperature, and vision screenings.
Obtains prior authorizations for imaging studies and prescribed medications.
Prepares charts by reviewing prior documentation, scanning external records, and verifying completeness.
Follows infection control protocols through routine disinfection, hand hygiene, and safe handling of medical equipment.
Coordinates follow-up appointments, reviews procedure consents with patients, and ensures all paperwork is properly completed and filed.
Maintains inventory of medical supplies, reports equipment issues, and ensures clinical areas are stocked and ready.
Protects patient privacy in accordance with HIPAA and institutional policies.
Exhibits professionalism, teamwork, and a patient-centered approach in all interactions.
May be asked to float to another CNEMG location as needed to support staffing needs.
Perform all duties as assigned.