Medical Assistant Per Diem Newark, DE

GoHealth Urgent Care•Newark, DE

2d•Onsite

About The Position

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Draws and collects blood samples from patients and prepares specimens for laboratory analysis. Prepares treatment rooms for examination of patients. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned centers. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit. Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to the provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to providers. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly checking expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence. Ensure reception is well maintained. Conduct courtesy callbacks for patient follow-up. Perform opening and closing duties, which include cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned.

Requirements

High School Diploma required
Graduate of a Medical Assisting Program required
Medical Assistant experience preferred
Front Desk experience preferred
Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
One of the following certifications is required at the time of hire: CCMA, CMA, RMA, NCMA, NRCMA
CPOE certification for order entry is required within two weeks of the start date.
In lieu of an approved MA Certification, the following are accepted: Graduate of an Accredited School of Nursing or LPN or RN, EMT - Emergency Medical Technician
Basic Medical Assistant duties
Ability to type quickly, basic computer knowledge
Proficient in Microsoft Word and Excel
Detail oriented
Able to rely on experience and judgment to perform a variety of tasks
Able to participate on a team and accomplish goals
Exceptional written and verbal communication skills
Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

Responsibilities

Assists in examination and treatment of patients under the direction of an urgent care provider.
Manages the check-in and registration process.
Interviews patients, measures vital signs, and records information on patients' charts.
Draws and collects blood samples from patients and prepares specimens for laboratory analysis.
Prepares treatment rooms for examination of patients.
Conducts patient registration, including securing paperwork, insurance documentation, and verifying eligibility.
Processes co-pays and schedules patient appointments.
Coordinates provider referrals to specialists.
Answers patient questions regarding their care and keeps them informed of their status.
Informs technical staff of patient flow.
Prepares patients for examination by verifying information, recording medical history, and confirming the purpose of the visit.
Performs preliminary physical tests for vital signs and escalates critical cases to the provider.
Conducts point of care testing and provides patient information to providers.
Stocks supplies and maintains exam rooms, front desk, and reception area.
Completes order sheets to maintain supply inventory and checks expiration dates.
Maintains medical records and scans charts to patient files.
Answers phone calls and sorts postal correspondence.
Ensures reception is well maintained.
Conducts courtesy callbacks for patient follow-up.
Performs opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follows operating instructions for equipment controls, calibration, and maintenance.
Maintains Quality Assurance/Quality Control logs for equipment.
Troubleshoots equipment breakdowns, performs preventive maintenance, and submits repair tickets.
Performs other duties as assigned.