Medical Assistant

Resolve Pain Solutions•Marrero, LA

13d

About The Position

The Medical Assistant at Louisiana Pain Specialists is a key member of the healthcare team, providing clinical support to ensure efficient clinic operations and exceptional patient care. The position combines technical expertise, compassionate patient interaction, and collaboration with healthcare professionals. The Medical Assistant is expected to embody the clinic’s mission, vision, and core values; demonstrate communication, professionalism, and organizational skills; maintain proficiency in relevant medical competencies; and apply strong problem-solving, decision-making, and critical-thinking skills. The role also requires patient-centered service, respectful teamwork, and adaptability to the changing needs of the clinic and its patients.

Requirements

Graduate of an accredited Medical Assistant program.
Strong verbal and written interpersonal communication and relationship-building abilities.
Ability to remain calm and professional in high-pressure situations.
In-depth understanding of nursing competencies and familiarity with clinic policies and procedures.
Proficiency in managing clinical and administrative tasks.
Ability to perform moderate physical activities, including intermittent exertion, as required for clinical tasks.

Nice To Haves

A minimum of one year of experience in a clinical or physician’s office setting is preferred.
Candidates with six months of clinical experience will also be considered.

Responsibilities

Provide compassionate, patient-centered care and engage professionally and empathetically with patients.
Collaborate with clinical and administrative team members to foster a respectful and supportive work environment.
Maintain and update patient records and manage physicians’ schedules.
Assist healthcare providers with examinations, treatments, and medical procedures; prepare and make supplies and equipment available.
Communicate test results and provide patients with clear aftercare instructions.
Schedule appointments and triage patient inquiries in a timely, professional manner.
Collect and document urine drug screens in accordance with clinic protocols.
Comply with safety, regulatory, and organizational policies and procedures.
Demonstrate courtesy and respect when interacting with patients, staff, and external stakeholders.
Deliver a positive patient experience aligned with the clinic’s philosophy of care.
Adapt to changing clinic and patient needs.