MEDICAL ASSISTANT

Cook County•Chicago, IL

1d•$24 - $29•Onsite

About The Position

Under the supervision of a licensed physician, the Medical Assistant works as part of a multidisciplinary care team to support clinical and administrative functions and contribute to continuity of patient care. The role collaborates with physicians, nurses, and administrative staff in the Patient-Centered Medical Home model and specialty clinics at John H. Stroger Jr. Hospital’s Anticoagulation Clinic. The position is covered by a collective bargaining agreement between Cook County and SEIU 73. Cook County will first consider eligible internal applicants and is assembling a list of qualified candidates for possible consideration if the position is not filled internally. The position generally works in a medical office environment and is frequently exposed to patient-care hazards. The employee must follow hospital and department safety requirements, including personal protective equipment, hand hygiene, and applicable engineering and work-practice controls. The role requires standing and walking for 80% of the day, may require lifting, pushing, or pulling up to 25 pounds, and involves constant use of both hands and fingers. The listed hourly pay range is $24.119–$29.159. Salary placement is commensurate with years of experience disclosed and documented at application submission. Medical, dental, and vision coverage; basic term life insurance; pension and deferred compensation; an employee assistance program; paid holidays, vacation, and sick time are listed. Employees may also qualify for the Public Service Loan Forgiveness Program.

Requirements

Complete an accredited Medical Assistant program, complete a formal medical service training program of the United States Armed Forces, or have five years of recent full-time professional Medical Assistant experience. Official transcripts are required at the time of interview when applicable.
Hold a Medical Assistant certificate through AAMA, AMT, NHA, ARMA, NCCT, or NRCMA; be certified as a Registered Medical Assistant; or complete a Cook County Medical Assistant Training Program before starting employment. The certificate must be presented at interview when applicable.
Hold CPR certification from the American Red Cross or American Heart Association and present the certificate at interview.
Be familiar with Microsoft Office Suite, including Word and Excel.
Have working knowledge of medical terminology.
Have strong interpersonal skills and excellent verbal and written communication skills for communicating with staff and patients from diverse cultures and age groups.
Demonstrate awareness of HIPAA and sensitivity and respect in caring for patients of all ages and cultural backgrounds.
Demonstrate analytical and problem-solving skills, attention to detail, accuracy, precision, flexibility, and adaptability.
Have strong emergency response skills and the ability to observe environmental and OSHA safety practices.
Be able to transition between clinical and administrative duties and meet deadlines.
Be able to update educational requirements in accordance with licensing association or CCH requirements.
Meet all required qualifications at the time of application filing.

Nice To Haves

One year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment.

Responsibilities

Obtain and accurately document medical histories and vital signs, including blood pressure, height, weight, BMI, relevant measurements, pain, and specialty-specific information; review records for completeness and assist patients with forms.
Prepare, clean, and maintain examination rooms, including appropriately disposing of potentially infectious materials.
Perform clerical and administrative duties such as answering phones, sorting charts, retrieving lab reports, scheduling appointments, billing, maintaining demographic and insurance information, and completing compliance reports.
Perform laboratory procedures such as finger-stick glucose testing, venipuncture, EKGs, urine dipsticks, pregnancy testing, throat cultures, point-of-care testing, and I-stats; log tests and controls and document results in medical records.
Assist physicians with physical examinations, minor surgical procedures, and treatments, including dressings and ear irrigations; administer oral medications and injections pursuant to physician orders and document administration.
Perform phlebotomy and prepare specimens as directed; prepare, administer, and document immunizations in the client’s medical record.
Provide first aid and related care, including changing dressings, applying bandages, and removing sutures; perform cardiopulmonary resuscitation if required.
Provide an accurate and complete medication list for patients.
Communicate patient needs to providers, including refill requests, tests, and patient concerns.
Support providers in completing referrals for diagnostic testing and specialist care in accordance with provider orders.
Participate in and support Joint Commission surveys and rounds.
Receive, organize, and stock clinical supplies; maintain inventory and securely store medication samples, check expiration dates, and maintain dispensing records.
Sterilize equipment onsite or prepare it for transfer to another facility for sterilization; maintain clinical equipment and report malfunctions to the staff physician or clinical coordinator.
Demonstrate knowledge and skill in responding to patient behaviors and health issues across age groups, including children, adolescents, adults, and geriatric patients.
Perform other related duties as required.