Medical Assistant

VARIETY CARE INC•Oklahoma City, OK

2d•Onsite

About The Position

The Medical Assistant performs foundational clinical duties under direction while developing proficiency in clinic workflows, service line expectations, and electronic medical record (EMR) processes. The role focuses on accuracy, consistency, and safe patient care. The Medical Assistant may be required to float within the clinic to maintain business continuity. In psychiatric specialty clinics, the Medical Assistant serves as a liaison with rural clinic staff to support clinic-to-clinic visits; assists with troubleshooting pharmacy and EPIC/eVisit scheduling concerns; ensures screening tools and paperwork are completed in a timely manner; and administers long-acting injections. The position supports Variety Care’s accreditation as a Patient Centered Medical Home and its commitment to care that is safe, effective, patient-centered, timely, efficient, and equitable. It works with staff toward the healthcare reform “Quintuple Aim” of improving the experience of care and health outcomes while decreasing healthcare costs. The Medical Assistant is expected to demonstrate personal character, ethical conduct, integrity, adaptability, sound judgment, leadership, accountability, and a results-oriented approach. Other duties may be assigned.

Requirements

High school diploma or GED.
Demonstrate proficiency in foundational clinical skills within 90 days of employment.
Demonstrate accurate and timely documentation within 90 days of employment.
Demonstrate reliability in assigned workflows within 90 days of employment.
Demonstrate openness to coaching and feedback and commitment to continued skill development within 90 days of employment.
Complete and pass a CPR course within 90 days of employment.
Possess intermediate computer skills, including data entry and typing.
Demonstrate knowledge of instrumentation used in laboratory point-of-care testing, as directed, within 90 days.
Maintain confidentiality in accordance with HIPAA and Variety Care policy.
Effectively communicate with the patient population.
Work in a multifaceted, fast-paced work environment.
Lift at least 25 pounds.
Assist patients onto and off the exam table when asked or directed.

Nice To Haves

Medical Assistant Certificate; demonstrated proficiency in foundational clinical competencies may be considered in lieu of certification.
Bilingual English/Spanish skills, including speaking, writing, and comprehension.
Previous clinic, primary practice, or behavioral health experience.

Responsibilities

Complete clinical intake requirements, including measuring and accurately recording patient-specific information such as height, weight, respiration, pulse, blood pressure, temperature, pulse oximetry, and head circumference as appropriate.
Administer immunizations under provider direction, provide Vaccine Information Statements (VIS), update OSIIS, and document accurately in the EMR.
Collect patient specimens, including throat and nasal swabs, in accordance with established protocols.
Follow clinical policies, procedures, and standards to support patient safety, accuracy, and efficient clinic flow.
Use the EMR to complete assigned tasks accurately and in a timely manner.
Use standard medical or psychiatric terminology and medication references as required for assigned duties.
Maintain attention to detail in documentation, specimen handling, and task completion.
Communicate effectively with patients, providers, and team members through appropriate written, verbal, and non-verbal communication.
Accept feedback and incorporate coaching to improve performance and consistency.
Manage assigned tasks using basic time-management and prioritization skills.
Identify patient concerns or issues and escalate them appropriately.
Provide respectful, patient-centered interactions that value patient perspectives.
Float within the clinic as needed to maintain business continuity.
In psychiatric specialty clinics, liaise with rural clinic staff to support clinic-to-clinic visits.
In psychiatric specialty clinics, assist with troubleshooting pharmacy and EPIC/eVisit scheduling concerns.
In psychiatric specialty clinics, ensure screening tools and paperwork are completed on time and administer long-acting injections.
Support Variety Care’s Patient Centered Medical Home accreditation and commitment to safe, effective, patient-centered, timely, efficient, and equitable care.
Work with staff toward the “Quintuple Aim” goals of improving care experience and health outcomes and decreasing healthcare costs.
Demonstrate open and honest communication, high moral and ethical conduct, integrity, adaptability, sound judgment, leadership, responsibility, and accountability.
Perform other duties as assigned.