Hendersonville area

Vanderbilt University Medical Center•Lebanon, TN

5d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking a Medical Assistant to join their team. Located in Nashville, Tennessee, VUMC is a community dedicated to advancing health and wellness through patient care, education, and research. This role supports providers in performing office examinations and procedures, managing patient flow, gathering patient data, performing diagnostic testing, assisting with patient education, and handling administrative tasks such as scheduling and managing referrals. The Medical Assistant must be highly organized, capable of multitasking, and work effectively as part of a team, operating under the direct supervision of the Provider/Office Manager.

Requirements

Graduate of an approved discipline specific program
Relevant Work Experience
Less than 1 year of experience
Highly organized individual
Ability to safely manage more than one task at a time
Ability to move swiftly throughout varied responsibilities
Ability to work and interact as part of a team
Understands how personal actions will impact departmental resources.
Uses accurate information and good decision making to consistently achieve results on time and without error.
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Checks work quality before delivery and asks relevant questions to meet quality standards.
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Listens carefully to understand the issues and provides accurate information and support.
Openly shares information with others and communicates in a clear and courteous manner.
Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Continuously improves own skills by identifying development opportunities.
Invests time to understand the problems, needs of others and how to provide excellent service.

Nice To Haves

Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Utilizes some discretion and research to solve routine problems.
Applies knowledge of standards, established processes and procedure that apply to your own job.
Provides guidance to entry level co-workers.

Responsibilities

Uses current technology to pull patients expeditiously from waiting rooms to exam areas.
Proactively communicates delays to patients and regulates patient flow/check-in as per protocol.
Assists and covers the front desk and phones as needed.
Demonstrates professional behavior in all settings visible to patients and visitors.
Proactively identifies patient/visitor needs and takes steps to assist.
Gathers screening and other data for the health care team.
Prepares patient for examination and performs diagnostic testing (e.g., spirometry).
Works with MD/provider to maintain efficient, effective clinic flow; checks schedules and organizes patient flow.
Assists in patient call-backs and call-in prescriptions under direction of the physicians.
Assists MD/provider with routine office procedures.
Pulls patient charts for labs, x-ray reports, consultation letters and other clinical information.
Assesses reason for visit along with documenting height, weight, temperature, and vital signs.
Maintains patient charts and other care documents.
Prepares diagnostic testing requisitions.
Sends/receives and accurately routes referral and precertification information.
Schedules appointments and testing.
Distributes patient family education material as directed by clinical staff.
Facilitates identification of resources to meet patient healthcare needs.
Participates in staff meetings.
Develops and achieves personal and professional goals.
Contributes to the achievement of VIP goals.
Participates in quality improvement through data collection and documentation.
Communicates and collaborates effectively with all members of the health care team.
Coordinates patient care as directed by the MD/provider.
Uses EHR effectively.
Personal behavior positively influences environment.
Receives feedback in a respectful and positive manner.
Triages patient/family calls; responds to phone/email patient messages.
Responds to patient questions/concerns/problems.
Refers to immediate supervisor, clinic staff or provider.
Maintains regular and reliable attendance.
Performs all other duties as assigned.