Medical Assistant (Psychiatry)

Cahaba Medical Care Foundation•Centreville, AL

About The Position

Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. It is a Level 3 Patient-Centered Medical Home and Joint Commission-accredited organization committed to increasing integration and coordination of behavioral health and primary care. The position is part of a fast-paced practice focused on high-quality care. Travel to the clinics where the psychiatrist works is required. The Medical Assistant assists the Psychiatrist in providing efficient, high-quality patient care. The role works closely with the Behavioral Health team, including psychology and counseling, and supports clinical operations, patient communication, documentation, scheduling, and follow-up.

Requirements

Satisfactory completion of the CMCF Medical Assistant Training Program.
Excellent customer service and phone communication skills.
Basic computer experience.
Ability to manage time, multitask, and work in high-stress environments.
Reliable transportation and ability to travel to each clinic where the psychiatrist is assigned to work.

Nice To Haves

Certified Medical Assistant certification.
Experience in a medical office.

Responsibilities

Maintain punctual, regular in-office attendance at assigned shifts.
Collaborate with the Behavioral Health team, including the psychology department and counseling team, to ensure patients are seen promptly by the appropriate personnel.
Prepare the psychiatrist’s documents, labs, and records for physician review and management.
Manage and maintain the psychiatrist’s daily and weekly schedules in collaboration with the scheduling team and local office managers.
Work with the provider to ensure billing is completed by the end of each day.
Help schedule appropriate patient follow-up with psychiatry or the referring primary care provider.
Arrange collaborative or consultative phone calls between Cahaba Medical Care primary care providers and the psychiatrist.
Triage patients and take vital signs.
Document all patient care in the electronic medical record (EMR).
Complete patient paperwork, including prior authorizations, home health paperwork, and medical supply paperwork, and work with the Cahaba Access team to ensure required authorizations or precertifications are completed before visits.
Assist the provider with reviewing and scheduling referrals.
Reconcile medications and allergies for each patient at each clinical encounter.
E-prescribe medications after the provider has made the appropriate medication changes.
Schedule patient consultation and imaging appointments.
Respond to patient messages and schedule appointments and procedures.
Clean and stock rooms and prepare clinical spaces for daily patient care.
Perform patient tests and screenings, including x-rays, after satisfactory assessment of competency.
Work through assigned tasks in the EMR.
Communicate with other physician offices, patients, and ancillary healthcare offices such as pharmacies at the direction of providers.