Medical Assistant

Jax Spine & Pain Centers•Jacksonville, FL

About The Position

Jax Spine is seeking Certified Medical Assistants for its back office. The Medical Assistant provides excellent patient care and maintains continuity of care through accurate, thorough documentation and effective collaboration across departments. The role also prepares and maintains the clinic environment, supports patient interactions and procedures, communicates with patients and care providers, and helps ensure compliance with applicable regulations and care policies.

Requirements

High school graduate or GED.
One or more years of experience as a medical assistant; a CMA is preferred.
Graduation from an accredited medical assistant program is acceptable in lieu of experience.
Ability to measure and record vital signs manually and electronically.
Basic computer knowledge.
Strong organizational, interpersonal, and communication skills.
Ability to multitask efficiently and effectively in busy or stressful situations.
Ability to read, analyze, interpret, and write medical records and documentation.
Ability to record patient information, including working knowledge of medical terminology.

Nice To Haves

Certified Medical Assistant (CMA).
Procedure Room Tech experience.
Pain management office experience.

Responsibilities

Review charts, schedules, medical records, and other documentation in preparation for patient interactions.
Generate forms and documents for patient education, informed consent, care documentation, referrals, prescriptions, and continuity of care.
Obtain medical records, lab results, diagnostic study results, and other indicated information.
Inspect and maintain the clinic environment, including ensuring medical supplies are stocked and equipment is functional.
Ensure appropriate medication, supplies, equipment, and personnel are available for scheduled interactions; communicate with internal and external resources to obtain what is needed.
Collaborate with internal departments and personnel, and communicate with physicians, physician assistants, and other care providers to support a seamless patient experience.
Provide courteous, compassionate, respectful, empathetic, dignified, and optimistic interactions with patients.
Measure, report, and record vital signs; obtain and record relevant medical-history information; and verify the accuracy of patient information.
Position and drape patients and prepare them for procedures and provider interactions.
Communicate with patients, providers, and ancillary staff to maintain patient flow.
Administer intramuscular injections.
Provide patient education in written or oral form, or by other appropriate means, as directed by providers.
Assist physicians, physician assistants, nurses, and other care providers during assessments, examinations, procedures, and other patient interactions.
Report, document, and record relevant information about patient condition, treatment, expectations, and progress.
Accurately and completely document orders and generate documentation for referrals, diagnostic procedures, lab work, and other ancillary services as directed.
Generate prescriptions as ordered using electronic, paper, fax, telephone, or other methods.
Communicate effectively with Scheduling, Billing, the Call Center, and other internal departments to ensure a seamless patient experience.
Maintain current CPR, First Aid, and other required certifications; adhere to HIPAA standards and Universal Precautions; and comply with applicable laws, regulations, policies, procedures, and protocols.
Perform duties that support Continuous Quality Improvement and serve as a preceptor for new employees.
Maintain working knowledge of medications, interventions, and procedures provided, and competence in computer applications related to the position.
Perform other duties as assigned.