Medical Assistant- Full-Time

Healthcare Outcomes Performance Company•Watertown, WI

17h•Onsite

About The Position

The Medical Assistant facilitates communication between the patient and the provider during patient care by collecting and sharing pertinent information and acting on provider directives. The role is responsible for preparing patients for visits, which includes rooming patients, obtaining and documenting vital signs, reviewing intake paperwork, pulling up radiology images, removing dressings, procedure set-up, injection prep, and accurate data entry into the EMR. The Medical Assistant also completes tasks associated with company initiatives like PROs and Quality Payment Programs, maintains exam room standards by restocking and cleaning, and monitors biohazard and sharps containers. Additionally, the role assists the provider in preparing patient prescriptions and completing medical and patient forms, retrieves and responds to voicemails within 24 business hours, and prepares patient electronic charts for clinic visits by verifying outstanding testing results, confirming patient appropriateness for the provider, and noting necessary imaging, DME, or casting prior to the visit. The Medical Assistant scans clinical documents into the EMR, prints clinic schedules, ensures patients receive indicated education, manages provider EMR desktops, acts as a PTO Buddy, and creates a positive patient experience while maintaining a HIPAA-compliant environment and a clean workspace.

Requirements

High school diploma/GED.
Graduation from an accredited Medical Assistant training program as defined by state regulations.
Pass the MA competency exam within the first six months of employment.
Active Medical Assistant certification such as Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT), or per State regulations.
Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR and scheduling software.
Certification or additional training must meet the requirements for meaningful use.

Nice To Haves

1-2 years of experience in orthopedics, spine surgery, or pain management.
In lieu of experience, must have graduated from a formal training program during the last 12-18 months and have the CMA certificate; OR, is grandfathered in as defined by State regulation.

Responsibilities

Facilitate communication between patient and provider.
Prepare patients for visits, including rooming, obtaining vitals, and reviewing paperwork.
Perform duties such as pulling radiology images, removing dressings, procedure set-up, and injection prep.
Accurate data entry into EMR.
Complete tasks associated with Company initiatives (e.g., PROs, Quality Payment Programs).
Maintain exam room standards, including restocking and cleaning.
Monitor and replace biohazard and sharps containers.
Assist provider with prescriptions and patient forms (e.g., work release, FMLA).
Respond to voicemails within 24 business hours and document actions in EMR.
Prepare patient electronic charts for clinic visits.
Verify outstanding testing results and confirm patient appropriateness for the provider.
Scan clinical documents into EMR.
Print clinic schedules.
Ensure patient receives education as indicated by the provider.
Manage EMR desktops of assigned providers.
Act as PTO Buddy per clinic plan.
Create and promote a positive patient experience.
Maintain HIPAA compliant environment.
Maintain clean workspace.