Medical Assistant Per Diem - Boston/Brookline Region

Beth Israel Lahey Health•Boston, MA

4d•$21 - $28•Hybrid

About The Position

Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. The BIDHC Greater Brookline Float pool is a team that consists of Medical Assistants and Practice Assistants who deliver requested coverage to Beth Israel Deaconess HealthCare practices. The Float Pool is designed to efficiently and cost-effectively fill-in staff while maintaining extraordinary patient care. Float Pool positions are considered full time or part time, benefit eligible positions. The Greater Brookline practices include locations in Boston, Brookline, Newton and Chestnut Hill and Jamaica Plain.

Requirements

High School diploma or GED required.
Certificate 1 Medical Assistant Certificate required.
0-1 years related work experience required.
Graduation from an accredited Medical Assistant program.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

Certified Medical Asst.

Responsibilities

Serves as a communication resource. Asks appropriate questions and solves problems.
Takes complete and accurate information from patients in person and by phone, prioritizing and communicating the information to providers appropriately.
Responds quickly and courteously to phone calls and requests.
Seeks assistance from supervisor and others appropriately.
Greets patients and escorts to exam rooms.
Ensures availability of x-rays, lab slips, medical records and other pertinent info.
Obtains vitals, weight, blood pressure, pulse and temperature, performs EKGs, injections and/or phlebotomy, and assists providers.
Performs departmental screening, lab tests and specimen collection.
Implements quality control standards.
Provides patients with relevant instructions for specific tests and procedures.
Performs or assists with routine procedures under proper supervision as directed by physician, Nurse Practitioner.
Schedules follow-up tests and appointments.
Arranges patient transport as needed.
Sorts/distributes lab results daily to appropriate physician or nurse practitioner.
Maintains patient confidentiality.
Assists with procuring medical records.
Ensures patient records and relevant documents filed in the record have appropriate patient identification.
Adds new medications to patient record in EMR system.
Assemble records according to BIDHC/APG policy and as standards are defined by the Joint Commission of Accreditation of Health Care Organizations (JCAHO).
Ensures that equipment and supplies necessary to carry out patient care activities are available and usable and the environment is clean and organized.
Maintains an unobstructed area for patient access.
Cleans rooms after patient usage and ensures appropriate disposal of contaminated materials.
Tracks, orders and maintains supplies and equipment, restocks supplies.
Participates in practice improvement initiatives.
Attend and successfully complete annual APG Medical Assistant Competency Training.
Medical Assistants will ensure that PHI (Patient Health Information) will only be used for the purposes of patient TPO (treatment, payment and operations).
APG patient personal health information is only shared with individuals who are actively managing the patient's care. NO other parties are entitled to receive, discuss a patient's personal health information without the patient's permission.
The Medical Assistant will ensure patient safety practices to prevent/eliminate risk of patient harm.
Adverse patient events and near misses will be promptly reported to the APG Risk Management Dept.