Medical Assistant - Neurology Clinic

LCMC Health•Metairie, LA

2d•Onsite

About The Position

The Medical Assistant role in the Neurology Clinic is more than just a job; it's an opportunity to contribute to a community-focused healthcare system. This position involves a variety of clinical, documentation, and clerical duties aimed at ensuring smooth clinic operations and excellent patient care. The role requires a professional demeanor, adherence to safety and infection control policies, and the ability to work effectively within a team environment. LCMC Health emphasizes a culture of "everyday extraordinary," encouraging authenticity, equity, inclusion, and a compassionate approach to healthcare.

Requirements

High School Diploma, GED or equivalent or appropriate work experience.
Basic Life Support (BLS) certification from American Heart Association.
Knowledge of general medical terminology, hospital policies and procedures, and Joint Commission and HIPAA regulations.
Ability to obtain and maintain accurate patient medical records.
Basic computer and data entry skills.
MS Office applications (Word, Excel and Power Point).
Analytical skills to determine job priorities.
Ability to multi-task and work independently.

Responsibilities

Measure and record vital signs, identifying and reporting abnormal values.
Assist with patient arrival, schedule appointments, and facilitate patient exit.
Recognize and respond to emergencies according to organizational policy.
Provide for patient comfort needs, considering age and special needs.
Demonstrate knowledge of clinic equipment, including preparation, safety testing, cleaning, and disinfection.
Maintain linens, supplies, and equipment, and stock exam rooms.
Collect, prepare, and secure laboratory specimens for testing and/or transport.
Document patient information appropriately in the electronic medical record.
Navigate the Electronic Medical Record to obtain results, outside medical records, and update patient data.
Prepare safety reports as directed by the Clinic Manager.
Maintain patient privacy and confidentiality.
Demonstrate honesty, promptness, dependability, courtesy, and respect in interactions.
Consult and keep the clinic manager informed of clinic activities and issues.
Manage patient and co-worker complaints calmly and report them to the clinic manager.
Implement standard and transmission-based precautions.
Ensure patient safety during clinic visits.
Report safety hazards or violations to the Clinic Manager.
Participate in Quality Improvement Process activities.
Gather clinical documentation for provider review.
Obtain medical records from outside facilities.
Scan outside correspondence into the electronic medical record.
Answer and route telephone calls promptly.