Medical Assistant

ZoomCare•Seattle, WA

114d•$22 - $30•Onsite

About The Position

At ZoomCare, we are dedicated to making healthcare simple and accessible. Our mission is to provide innovative, high-quality, and convenient healthcare services when patients need them. We offer same-day, no-wait visits across urgent care, primary care, and specialty care, and we are expanding our reach beyond our origins in the Pacific Northwest. We are looking for passionate individuals to join our fast-paced team of professionals. ZoomCare is seeking a Medical Assistant to become a vital part of our team! The Medical Assistant (MA) is crucial in ensuring a consistently excellent patient experience at ZoomCare clinics through outstanding customer service and meticulous clinical attention. Key responsibilities include scheduling appointments (both in-person and telehealth), maintaining electronic health records, managing patient check-in and check-out processes, performing phlebotomy, processing laboratory samples, and overseeing inventory management.

Requirements

High school diploma or GED equivalent, required.
1+ years of Medical Assistant experience.
Including rooming, vitals, etc.
Strong verbal, written, interpersonal, and communication skills.
Able to maintain patient privacy and confidentiality.
Proficient in Google Suite, Microsoft Office, AthenaOne and other relevant software applications.
Excel in a fast-paced work environment, thriving under pressure and time constraints.
Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella (Chickenpox), and TD/TDAP.
WA: Must be able to obtain a Medical Assistant- Phlebotomist license within 6 months of hire, and able to complete the ZoomCare accelerated phlebotomy course.
WA: Must have a Medical Assistant- Registered license.

Nice To Haves

Bachelor’s degree, preferred.
Preferred: NCMA, AAMA, CCMA, (NHA, AMA)
OR: Must be able to obtain a phlebotomy license within 6 months of hire; equivalent licensure or training experience, preferred.
Preferred: Current licensure/certification as a; Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification or prior experience as a Medical Assistant - Registered.

Responsibilities

Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
Check patients in and out, maintain demographic and insurance information, process payments, and provide exceptional customer service by helping patients understand their insurance costs and navigate their ZoomCare medical record.
Interview patients, record medical history, take vital signs, and perform blood draws, finger sticks, and electrocardiograms (EKGs) according to medical standards.
Apply splints and dressings and facilitate simple wound management under provider orders.
Obtain, process and document specimen results, maintaining laboratory standards and completing proficiency testing to ensure certification compliance.
Assist providers during exams and procedures, administer medications and vaccines (WA employees), and deliver emergency care as needed.
Manage clinic inventory, ordering and storing supplies, and maintain basic medical equipment.
Collaborate with the team to improve patient experience, offering feedback and creative solutions for enhanced care delivery.
Ensure clinic cleanliness and adherence to safety guidelines, supporting overall clinic operations and patient care.
WA employees only: administer medication and vaccines as directed by a provider.
Other duties as assigned.