Medical Assistant

ZoomCare•Seattle, WA

1d•Onsite

About The Position

At ZoomCare, the mission is to deliver innovative, high-quality, convenient healthcare when patients need it, offering same-day, no-wait visits in urgent care, primary care, and specialty care. ZoomCare is seeking a Medical Assistant (MA) to join their team. The MA is responsible for delivering a consistent Perfect Visit experience in ZoomCare clinics through outstanding customer service and attention to clinical detail. Key responsibilities include scheduling in-person and telehealth appointments, updating medical records, checking patients in and out, performing blood draws, processing labs, and maintaining inventory. The role requires attendance at 2-3 weeks of training, with the first week at the primary location and partially remote, and subsequent weeks involving travel to multiple clinics in the Seattle Metro Area. Additional mandatory training outside of scheduled shifts may be required.

Requirements

High school diploma or GED equivalent.
1+ years of Medical Assistant experience, including rooming, vitals, etc.
Strong verbal, written, interpersonal, and communication skills.
Able to maintain patient privacy and confidentiality.
Proficient in Google Suite, Microsoft Office, AthenaOne and other relevant software applications.
Excel in a fast-paced work environment, thriving under pressure and time constraints.
Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella (Chickenpox), and TD/TDAP.
WA: Must be able to obtain a Medical Assistant- Phlebotomist license within 6 months of hire, and able to complete the ZoomCare accelerated phlebotomy course.
WA: Must have a Medical Assistant- Registered license.

Nice To Haves

Bachelor’s degree.
NCMA, AAMA, CCMA, (NHA, AMA) certification.
Equivalent licensure or training experience for phlebotomy.
Current licensure/certification as a; Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification or prior experience as a Medical Assistant - Registered.

Responsibilities

Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
Check patients in and out, maintain demographic and insurance information, process payments, and provide exceptional customer service by helping patients understand their insurance costs and navigate their ZoomCare medical record.
Interview patients, record medical history, take vital signs, and perform blood draws, finger sticks, and electrocardiograms (EKGs) according to medical standards.
Apply splints and dressings and facilitate simple wound management under provider orders.
Obtain, process and document specimen results, maintaining laboratory standards and completing proficiency testing to ensure certification compliance.
Assist providers during exams and procedures, administer medications and vaccines (WA employees), and deliver emergency care as needed.
Manage clinic inventory, ordering and storing supplies, and maintain basic medical equipment.
Collaborate with the team to improve patient experience, offering feedback and creative solutions for enhanced care delivery.
Ensure clinic cleanliness and adherence to safety guidelines, supporting overall clinic operations and patient care.
WA employees only: administer medication and vaccines as directed by a provider.
Other duties as assigned.