Medical Assistant - Saint Francis Hematology/Oncology Physician Clinic - Muskogee Campus

Saint Francis Health System•Muskogee, OK

13d•Onsite

About The Position

The Medical Assistant assists providers with patient examinations, diagnostic procedures, treatments, and care coordination to support effective patient care and satisfaction. The role also provides ancillary services and applies specialized knowledge or experience integral to its function. The position is based at the Saint Francis Hematology/Oncology Physician Clinic on the Muskogee Campus in Muskogee, Oklahoma, and is identified as safety sensitive under Oklahoma law.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or one year of related clinical patient care experience within the last five years as the stated preferred alternative to program completion.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multi-task role effectively.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, and social history; verify symptoms and interventions in the medical record.
Record services and diagnoses accurately on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care by messaging patients, handling telephone calls, scheduling appointments, communicating prescription refill requests, and tracking tests, procedures, and referrals according to protocols.
Use the EMR and other computer applications in accordance with policies and procedures.
Administer medications orally and by intramuscular injection as directed by physician order.
Determine service eligibility and obtain authorizations; schedule tests and appointments for referred services and track referrals.
Promote patient wellness through education as directed by the provider.
Use advanced clinical knowledge or experience to address patient questions and needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Support exemplary patient satisfaction and participate as an engaged team member.