Medical Assistant - OBGYN - Riverside

OhioHealth•Columbus, OH

About The Position

This position performs administrative and clinical duties delegated by a physician, assisting with patient care in compliance with the Ohio Administrative Code. Duties vary by office according to the practice’s size and specialty and include routine clinical and administrative tasks needed to meet practice needs. The role supports patient flow, quality, safety, and coordination of care, and may include serving as a subject-matter resource, developing standard work, and training new staff.

Requirements

  • High school diploma or equivalent.
  • Meet at least one of the following: completion of a High School Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
  • Basic Life Support (BLS) certification from the American Heart Association.
  • Successful completion of Care Connect EMR documentation skills.
  • Compliance with applicable scope-of-practice requirements.

Responsibilities

  • Facilitate patient flow, prepare patients for visits, and provide services and education as directed by providers and within applicable licensure, policy, and scope of practice.
  • Complete Care Connect EMR documentation skills requirements.
  • Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in basket.
  • Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
  • Communicate respectfully and caringly with patients and customers.
  • Communicate and collaborate with the healthcare team and anticipate its needs to support continuity and quality of care and coordination of services.
  • Collect and monitor patient data and report data and needs as directed.
  • Follow documentation guidelines for patient-chargeable items and services.
  • Monitor processes and services for quality, cost effectiveness, and efficiency.
  • Participate in process and quality improvement activities and implement recommendations to improve operational efficiency or introduce services.
  • Maintain professional competence and skills through ongoing study of the field and best practices.
  • Complete required ongoing training and education, including department-specific requirements.
  • Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
  • Serve as a subject-matter expert or resource in areas such as quality, performance improvement, and EMR, including as an EPIC Super User.
  • Support oversight of efficient patient flow and patient preparation and provide services and education as determined by providers.
  • Lead and support the development of standard work and necessary customizations.
  • Serve as a clinical preceptor and train new staff.
  • Comply with scope-of-practice requirements.
  • Focus on safety, quality, and efficiency while performing job duties.
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