Medical Assistant- Plastics Surgery

Golden State Dermatology•Walnut Creek, CA

5d•Hybrid

About The Position

Golden State Plastic Surgery offers patients the highest level of care. Our Plastic Surgery Clinic offers a collaborative, patient-centered environment with outstanding clinical support, modern facilities, and a strong commitment to patient experience. You will support patients across the breadth of Dr. Shih and Dr. Seth's practices, which include cosmetic breast, body, and facial surgery, gender-affirming facial and body surgery, and reconstruction after breast cancer and skin cancer. Dr. Shih and Dr. Seth see patients primarily in Walnut Creek and also have a secondary clinic in San Francisco. While you will be based primarily out of the Walnut Creek office, you will also be required to commute to the San Francisco office for clinic twice monthly.

Requirements

Ability to travel between Walnut Creek and San Francisco offices.

Nice To Haves

Medical Assistant certification or equivalent clinical experience preferred.
Prior experience in plastic surgery, dermatology, aesthetics, or healthcare strongly desired.
Strong interpersonal, communication, and relationship-building skills
Sales-oriented mindset grounded in patient education, trust, and ethical advocacy.
Experience with EMR systems such as EMA, eClinicalWorks, or similar platforms.
Highly organized with excellent time-management and follow-through skills
Ability to multitask and manage patients at various stages of care

Responsibilities

Preparing exam and treatment rooms with necessary instruments and supplies.
Ensures all treatment rooms are cleaned and stocked ready for patient care.
Reviewing patient history, visit reason, medications, and patient understanding of procedures, and documenting appropriately in EMA.
Ensuring information is consistently and accurately completed in the medical record.
Assist the surgeon during in-office procedures and surgical visits, including pre- and post-procedure support.
Processing prescription refills in accordance with established procedures and ensuring authorizations are obtained when necessary.
Assist with scheduling surgeries, procedures, referrals, consultations, diagnostic tests, treatments, and follow-up appointments.
Demonstrate strong multitasking, organization, and attention to detail to ensure smooth daily clinic flow.

Benefits

40% off products and procedures and the ability to participate in free annual injectable events.
Comprehensive medical, dental, and vision benefits.
Company paid short and long-term disability as well as life insurance.
Safe Harbor 401K matches up to 4%.
Flex spending accounts and commuter benefits.
Employee Assistance Program (EAP) counseling.
Exclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets.
Employees accrue PTO from their first day of employment.
Employees working over 20 hours in a pay period are eligible for 9 paid holidays.
Pet insurance to cover the healthcare needs of your pets.