Medical Assistant

Franciscan Health•Munster, IN

14d•Onsite

About The Position

Medical Assistants at Franciscan support clinical duties across ambulatory clinics. The role assists providers and staff with coordinating patient care, scheduling appointments, carrying out physician orders for laboratory testing, entering information into the electronic medical record, and serving as a liaison among patients, coworkers, and providers. The position provides direct patient care in an outpatient setting, including rooming patients, obtaining vital signs and medical histories, documenting in the electronic medical record, medication reconciliation, phlebotomy, point-of-care testing, and administering vaccines, injections, and medications under the supervision of an RN or provider. Medical Assistants also deliver customer service, communicate with patients and care teams, and coordinate care activities such as prior authorizations, referrals, sample medications, prescriptions, and refill requests. The schedule is 40 hours per week and includes one late evening shift. Clinic hours are Monday through Friday, 8:00 AM to 7:00 PM. Travel is never or rarely required. A sign-on bonus may be available; eligibility should be discussed with a Talent Acquisition Advisor. Franciscan describes professional development opportunities and an enhanced benefits package with compensation that rewards experience and expertise.

Requirements

High school diploma or GED.
Completion of a Medical Assisting program, or five years of medical assistant experience in lieu of the program.
Basic Life Support (BLS) certification from the American Heart Association within 90 days of hire.
Within six months of hire, hold one of the listed medical assistant certifications: RMA from American Allied Health; CMA from AAMA; RMA from AMT; RMA from the American Registry of Medical Assistants; NRCMA from NAHP; NCMA from NCCT; CCMA from NHA; or CCMA from NPS.

Responsibilities

Provide direct patient care in an outpatient setting.
Room patients and obtain vital signs and medical histories.
Document in the electronic medical record and complete medication reconciliation.
Perform phlebotomy and point-of-care testing.
Administer vaccines, injections, and medications under the supervision of an RN or provider.
Deliver customer service and communicate with patients, families, providers, and internal and external customers by phone, electronic messaging, and in person.
Coordinate patient care activities, including prior authorizations, referrals, sample medications, prescriptions, and refill requests, as directed.
Assist providers and staff with care coordination, appointment scheduling, and execution of physician orders for laboratory testing.
Use critical thinking, organizational, and communication skills to support providers and continuity of care.
Serve as a liaison between patients, coworkers, and providers.