Medical Assistant

Comprehensive Community Action•Coventry, RI

11d

About The Position

CCAP is hiring a Medical Assistant to support patient care and clinic operations in alignment with its mission to empower people and communities through advocacy, education, and access to high-quality health and human services. The role gathers demographic and financial information for billing; obtains and records vital signs and patient history; collects specimens; performs routine diagnostic tests; and assists providers and patients. The Medical Assistant processes patients in a timely manner and maintains confidentiality of client and agency information in accordance with applicable laws and CCAP policies. The position is full-time and may involve evening work and rotating Saturdays as scheduled. Occasional unscheduled overtime may be required to cover vacation time or short staffing, and work may be assigned at any CCAP location. The role involves moderate physical activity and exposure to blood-borne pathogens, respiratory and other infectious diseases, and biohazardous materials, with universal precautions required.

Requirements

High school diploma or GED.
Triage skills.
MMR and TB requirements.
Organizational skills.
Excellent communication skills for interaction with clients, providers, and colleagues at all levels.
Professional telephone manner.
Current CPR (BLS) certification.
Computer literacy.

Nice To Haves

Medical Assistant certification preferred.
Bilingual/Bicultural Spanish is a plus.

Responsibilities

Receive and process patients in a timely manner and assist providers and patients.
Gather demographic and financial information for billing and obtain the reason for visit and allergy history.
Take and record patient vital signs, including blood pressure, weight, height, pulse, and temperature.
Obtain and record patient data in the EHR, including vital signs, social histories, PHQs, and lab results.
Collect urine samples and throat cultures, and perform routine diagnostic tests according to FHS protocol, including urinalysis, hematocrit, Hb A1c, blood glucose, lead tests, and pregnancy tests.
Prepare patients for examinations and tests and assist providers in examination rooms as needed.
Operate and maintain clinical equipment; scrub and sterilize instruments appropriately in an autoclave.
Dispose of medical waste and sharps properly.
Register and update patient information, confirm insurance eligibility, schedule appointments, and confirm next-day appointments.
Document appropriately in the EMR and complete paperwork, lab and state transmittals, and CVRs as needed.
Clean and stock rooms, clean waiting and examination rooms as needed, and alert the appropriate person when supplies are needed.
Secure the department at the end of the shift when last to leave, including unplugging equipment, locking medication cabinets, and turning off lights.
Maintain client confidentiality in accordance with State and Federal laws and CCAP policies and procedures.
Perform other duties as needed.