Medical Assistant

Hopscotch Primary Care • Hudson, NC

2d • Onsite

About The Position

Hopscotch Primary Care is transforming healthcare in rural America by providing high-quality, accessible primary care. They utilize a robust care model and a comprehensive care team to deliver care in clinics and across settings, focusing on patient needs. The Medical Assistant plays a critical role on the Care Team, engaging patients, coordinating care, and ensuring a positive patient experience. This full-time role is based at the Hudson location and offers a compensation range of $18-$24 per hour, plus a generous benefits package. The Medical Assistant will be responsible for end-to-end preparation for physician visits, including patient engagement, planning for services, maintaining exam rooms, obtaining vital signs, collecting lab specimens, administering screenings and vaccines, and supporting pharmacy medication dispensing and diagnostic testing. They will also provide telephonic support to patients and participate in care team meetings. Additionally, the role involves maintaining clinic equipment and facility upkeep, including ordering supplies and conducting quality control checks.

Requirements

• A high school diploma or equivalent education (GED)
• Graduated from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.)
• A minimum of 1 year of work experience in the healthcare industry, preferably as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience
• Certification in BLS (including CPR)
• Experience with an EMR and similar technology
• EMR experience and proficiency required
• US work authorization
• Strong interpersonal and communication skills, verbal and written
• High emotional intelligence and strong collaboration skills with a passion for patient care
• Positive and energetic attitude with a solutions-oriented mindset and a flexible approach to working
• High attention to detail, organization, coordination and planning skills

Nice To Haves

• Certification as a Phlebotomy Technician

Responsibilities

• Engage patients prior to provider visit, prepare and set expectations
• Plan for any necessary services or steps required in the clinic (e.g. flu vaccine, blood draw)
• Ensure exam rooms are clean, safe, and ready for patient visits
• Ensure efficient patient flow by preparing for the visit, rooming patients in a timely manner, getting necessary information, and assisting the provider with staying timely on their schedule
• Obtain vital signs, patient status and needs, and review medications
• Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Deliver patient screenings per protocols and assists physician as needed
• Provide patient care in line with training, certification and regulations (e.g. vaccine administration)
• Catalogs and communicates patient needs to the PCP and broader Care team
• Supports other diagnostic and care needs for the patient, in collaboration with Care team
• As directed and in line with certification, supports pharmacy medication dispensing
• Schedule diagnostic testing
• Apply or assist with application for Durable Medical Equipment (DME)
• Provide telephonic support to patients, in line with protocols and physician direction
• Participate in care team meetings to discuss patient care and clinical operations
• Order supplies and stock exam rooms
• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies

Benefits

• Paid holidays + PTO + sick time
• Company sponsored medical, dental, and vision insurance for you + your family
• FREE short-term and long-term disability insurance
• FREE $100k life insurance policy
• 401k plan with 4% company match + no vesting period
• $720 - $1,000 added to employee Health Savings Account annually for eligible health plans
• Quarterly bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED