Medical Assistant

Advanced Urology Institute•Vero Beach, FL

About The Position

The Medical Assistant supports the delivery of urological services and performs routine administrative and clinical tasks to keep medical offices running smoothly. They work under the direction of their assigned direct supervisor and collaborate with practice staff and other professional disciplines to support effective, efficient patient care and desired patient outcomes. Duties may vary according to the needs of the affiliate or location and applicable state requirements.

Requirements

High school diploma or equivalent.
Graduate of an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
BLS certification required.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, such as EMR and Practice Management Solutions.
Ability to work independently and manage multiple deadlines.
Project management skills.
Vendor-relations skills for Medical Assistants required to order office and clinical supplies.
Database-management skills.
Strong problem-solving skills.
Skill using computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout interactions.
Excellent organizational skills and attention to detail.
Ability to comply with HIPAA patient-confidentiality regulations.

Nice To Haves

Certification or registration as a Medical Assistant.
Six months of experience working in a physician's office.
Urology experience.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Coordinate and schedule patient appointments in consultation with physicians, nursing staff, and other team members.
Greet and prepare patients; measure and record vital signs; document patient interviews, histories, and chief complaints.
Educate patients about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
Perform phlebotomy and collect other laboratory specimens; perform basic laboratory tests.
After required training, perform EKGs.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, and perform other first-aid procedures.
If BLS certified, perform CPR skills when necessary.
Prepare accurate, legal, and ethical documentation.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders, and maintain the prescription ledger when needed.
Support back-office workflow, keep rooms occupied, and assist with room turnover.
Complete thorough new-patient workups, including X-rays, vital signs, and explanation of the new-patient packet.
Add medical history for new patients and accurately update histories for established patients.
Set up examination rooms accurately and completely for physicians.
Ensure patient medication lists are updated before physician visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly, avoiding excessive medical abbreviations.
Scribe as assigned according to physician office workflow.
Prepare for the following day's patients, including confirming next-day visits.
Complete patient medical-record requests when necessary.
Assist with orientation and training of new personnel.
Ensure proper handoff of responsibilities when tasks are completed.
Meet attendance criteria, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
Respect and acknowledge the organization's commitment to cultural diversity through behavior, language, and actions.
Use time and resources effectively.
Ensure medical records are accurate and complete.
Adhere to and support compliance and accreditation efforts, including OSHA, HIPAA, and CMS guidelines for Parts C and D on General Compliance and Fraud, Waste & Abuse.
Follow applicable laws and regulations, the Solaris Health Code of Conduct, and Solaris Health and affiliated-practice policies and procedures.
Protect the confidentiality of patients' protected health information, promptly report suspected concerns or violations to a supervisor or the Compliance Department, and complete annual compliance training on time.
Perform other position-related duties as assigned.