Medical Assistant

ArchWell Health • Denver, CO

13d

About The Position

The Medical Assistant (MA) supports the primary care provider (PCP) and care team in delivering efficient, compassionate care to ArchWell Health members. The role includes greeting and rooming members, helping assess their health conditions, and performing routine diagnostic testing during appointments. The MA-Float may provide coverage outside their primary center.

ArchWell Health focuses on primary care for adults over age 60, with an emphasis on provider-patient relationships, routine wellness, prevention, and helping members stay healthy and engaged. Care is delivered at neighborhood centers designed to be comfortable and accessible.

Requirements

• High school diploma or GED.
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
• At least 1 year of work experience as a Medical Assistant.
• BLS for Healthcare Providers certification.
• Experience with EClinical Works or a similar electronic medical record system.
• High degree of emotional intelligence and integrity, with a driven and focused work ethic.
• Ability to work independently, think creatively, and work effectively.
• Ability to work effectively with people of varying seniority and diverse populations, including staff, providers, members, family members, insurance carriers, vendors, and market leadership.
• Strong communication and customer-oriented skills.
• Critical reasoning, decision-making, and problem-solving skills to analyze situations, assess risks, prevent future issues, and resolve recurring defects.
• Experience with claims or quality reports and analytical software packages.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, as well as other word-processing, spreadsheet, database, email, and presentation software.
• Ability to travel occasionally for company meetings.
• Demonstrate ArchWell Health’s values: compassion, excellence, trust, respect, resilience, and always doing the right thing.

Nice To Haves

• At least 6 months of phlebotomy experience.
• Experience working with geriatric patients.

Responsibilities

• Conduct patient intake, measure and record vital signs, interview patients, and collect medical histories.
• Perform examinations and routine screenings, ensuring patients understand each procedure and have their questions and concerns addressed.
• Listen and engage with patients throughout appointments, and report patient needs or changes in condition to the PCP, specialists, or other clinical personnel.
• Support a positive patient experience by processing patient phone messages, returning calls, routing calls to appropriate team members, and contacting patients to obtain or relay information for the physician.
• Change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision.
• Use CPR skills when necessary.
• Follow OSHA safety standards and maintain accurate, legal, and ethical documentation.
• Provide health coaching to an assigned group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Provide coverage outside the primary center when asked.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED