Saturdays Only Medical Assistant

Central Neighborhood Hlth Fdn•Los Angeles, CA

7d•$0 - $24•Onsite

About The Position

Central Neighborhood Health Foundation is a Federally Qualified Healthcare Center (FQHC) committed to the Triple Aim: improving the experience of care, improving the health of populations, and reducing per capita costs of healthcare. The Medical Assistant performs routine (noninvasive) patient care functions as described by licensed healthcare personnel following established clinical protocols, policies, and procedures within their defined scope of education, training, and responsibilities.

Requirements

Completion of an accredited Medical Assistance certification program.
Knowledge and experience with Electronic Medical Records.
Minimum of one year working in the healthcare field.
Excellent interpersonal skills.
Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times.
Superior customer service skills.
Ability to handle confidential and sensitive information.
Ability to communicate effectively on the telephone.
Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds.
Ability to handle a call center environment; work quickly and multi-task.
Ability to exercise good judgment to handle calls appropriately.
Ability to demonstrate good customer service.
Strong problem-solving skills.
Ability to work independently, collaboratively, and possess strong time management skills.
Excellent organizational skills and attention to detail.

Nice To Haves

Bi-lingual (English/Spanish) preferred.

Responsibilities

Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximeter, and peak flow measurement.
Applies warm or cold compresses.
Collects urine, sputum, and stool specimens by noninvasive techniques.
Administers immunizations and medications per provider's order after verification of correct medication and dosage by a licensed healthcare professional.
Performs venipuncture to obtain blood specimens.
Performs simple lab tests, including urine pregnancy tests and finger sticks after appropriate training and verification of competency.
Shaves and prepares patients' skins with antiseptic solution and explains the procedure as necessary.
Performs PPD skin test placement, documents measurement, and reports information directly to the provider or a registered nurse.
Performs initial health data collection procedures, including vision and audiometric testing.
Handles hazardous waste appropriately and changes needle disposal boxes as needed.
Applies principles of aseptic technique and infection control.
Uses and reinforces proper body mechanics and appropriate personnel protection equipment.
Provides basic health information and education to patients using established protocols.
Works with patients on self-management goal contracts as per disease protocol and provider direction.
Performs routine clerical functions such as making appointments, chart management, and telephone calls.
Schedules routine and follow-up appointments.
Contacts no-show patients as directed.
Completes routine forms and logs, and inputs program-specific data into computerized systems.
Operates a computerized patient scheduling system and collaborates with providers to ensure appropriate scheduling.
Implements guidelines for scheduling patients calling in for appointments.
Participates in the follow-up and monitoring of patient care services, including checking medical records for completeness, documentation of services, completion and mailing of disability forms, verification of hospital of delivery, mailing of prenatal records, relaying telephone messages, and directing patients.
Accurately files all patients' labs, x-ray, EKG results, and other documents after provider review and signature.
Maintains a clean, neat, and safe environment for office operations and completes forms for Patient Assistance programs.
Assists in quality improvement activities as directed.
Assists medical personnel with procedures and/or diagnostic exams, including positioning and draping patients appropriately.
Informs patients which provider will see them and the approximate wait time.
Adjusts lighting as necessary and assembles appropriate equipment.
Ensures patient privacy at all times and is available to assist providers as needed.
Maintains set-up for collection of all cultures and timely transport to the lab.
Notifies supervisor of repair needs and potential hazards in the workplace.
Keeps patient exam rooms and work areas clean and stocked.
Documents pertinent patient information, procedures, and patient responses following established guidelines.
Makes a record in the patient chart or other record of each technical supportive service performed by the medical assistant, indicating name, title "MA-medical assistant", date, and time.
Implements proper documentation immediately after all tasks.
Handles requests for information timely and appropriately, ensuring the provider is aware of such requests.
Maintains confidentiality of patient and employee information at all times.
Discusses patient information only with appropriate clinic personnel who have a bona fide need to know.
Maintains confidentiality for all documents containing patient identifier information.
Reports information given about patient or family member clinical needs to the patient provider.
Observes and respects the confidentiality of information regarding fellow employees.
Assists in the maintenance, care, and handling of medical equipment.
Maintains a standard of cleanliness, organization, and adequate level of supplies for exam rooms or assigned work area.
Demonstrates correct and safe techniques in the use of equipment according to manufacturer instructions and policy and procedure manuals.
Knows the location, purpose, and use of all equipment and supplies.
Ensures efficient and effective use of supplies and appropriate utilization of resources.
Orders supplies as directed and reports any outdates to the appropriate person.
May perform autoclaving of supplies and instruments after competency training.
Reports malfunctioning equipment to the manager.
Follows appropriate procedures for cleaning of equipment.
Participates in organizational programs/committees as assigned.
Participates in assigned staff and other meetings, including quality improvement, case conferences, and in-service meetings.
Participates in all safety programs, which may include assignment to an emergency response team.
Participates in hazardous waste and infection control assignments as required.
Performs other duties and tasks as may be required or assigned.
Consistently demonstrates behavior that models the organization's mission.
Recognizes the needs of others and acts in the best interest of others.
Demonstrates courtesy, mutual respect, and compassion in dealing with others.
Initiates and presents positive solutions to problems.
Acknowledges and respects differences and finds ways to communicate more effectively.
Demonstrates adaptability to changes in a positive and professional manner.
Maintains positive working relationships and fosters a cooperative work environment.
Works effectively as part of the team to facilitate the organization's ability to meet goals and objectives.
Demonstrates willingness to accommodate requirements or changing priorities in the workplace.
Maintains current knowledge, promotes self-development, and the advancement of knowledge and skills.
Attends and participates in weekly/bi-weekly/monthly staff meetings.
Attends educational programs and shares knowledge with peers.
Incorporates on-the-job training into job skills.
Learns new computer software skills as required.
Learns to operate equipment to problem-solve malfunctions.
Adheres to organizational and department standards and policies.
Observes department guidelines concerning absences and reports absences in accordance with departmental procedures.
Self-identifies potentially unsafe systems/processes/situations and takes initiative to report to the supervisor.
Observes department guidelines to conduct personal business during breaks and lunch hours.
Observes department guidelines to limit personal phone use and does not use the phone for personal out-of-area calls.
Projects a positive professional image and adheres to organizational dress code.