Medical Assistant - Hope House Health & Living Center

Hope House Health and Liv•Bangor, ME

8d•Onsite

About The Position

Hope House Health & Living Center is seeking a compassionate and adaptable Medical Assistant who feels called to make a difference. This role thrives in a setting where every day looks a little different, and where empathy, patience, and connection are as important as clinical skill. The Medical Assistant will support a provider while building trust with patients, many of whom are experiencing homelessness. This position is part of a care team that meets patients where they are, delivering respectful, compassionate care that prioritizes dignity and access. The role is ideal for someone passionate about serving others and wanting to be part of meaningful work.

Requirements

High school diploma or equivalent required.
Evidence of Medical Assistant training including all the essential job functions, knowledge, skills, and abilities listed here in this job description, or MA Certification required.
Up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.

Nice To Haves

Graduate of an accredited program for Medical Assistants, or CMA- Certification by the AAMA, or RMA- Certification by the AMT, or CCMA- Certification by the NHA. Or prepared to certify within 60 days of hire.

Responsibilities

Demonstrate empathy, strong communication, and sound clinical judgment while supporting patients and care teams.
Assist providers with patient care, treatments, and clinical decision-making to ensure smooth, high-quality visits in a primary care setting that supports the whole person.
Conduct chart reviews, manage medication refills, and support pre-visit planning and other clinical requests.
Room patients, maintain exam spaces, administer medications and vaccines, draw blood, and process labs under provider direction.
Support adherence to quality standards and help implement best practices across the clinic.
Collaborate across clinical and administrative teams to enhance patient experience and clinic workflows while ensuring patients feel heard and respected.