Medical Assistant
About The Position
As a Medical Assistant at Optum, you will work alongside health care experts in a clinical setting to provide high-quality direct patient care. The role involves building relationships with patients, their family members, health care providers, and office staff. You will provide patient care through in-person, telephone, and electronic interactions; collect and document patient information; assist with clinical procedures; coordinate care; and maintain patient rooms, instruments, and equipment in accordance with protocols and infection-control practices. The position offers development opportunities and performance feedback. Optum’s Pacific West region serves patients in California, Oregon, and Washington, with a focus on health equity, affordability, quality, and convenience. The role is part of UnitedHealth Group, whose mission is to help people live healthier lives and improve the health system. The organization describes its workplace as inclusive and committed to equal employment opportunity. Candidates must pass a drug test before beginning employment.
Requirements
- Completion of a Medical Assistant program.
- Basic Life Support (BLS) certification from the American Heart Association (AHA), or willingness to obtain it by the date of hire.
- At least 1 year of experience working as a Medical Assistant.
Nice To Haves
- Phlebotomy certification.
- Experience with electronic medical records (EMR).
- Bilingual English and Spanish.
Responsibilities
- Deliver high-quality patient care through face-to-face, telephone, and electronic contact for examinations, treatment, monitoring, and preparation for diagnostic tests or procedures.
- Collect and document patient information, including vital signs, chief complaints, medication and allergy reviews, health risk screening information, extended care benefit status, and other services.
- Assist physicians and nursing personnel with injections, EKGs, phlebotomy, and other patient care procedures as directed.
- Coordinate patient care as directed by physicians and in accordance with company standards and policies.
- Assist with tasks, phone calls, and messages, and document all actions.
- Complete concise and thorough EMR and paper-based documentation for assessments and procedures.
- Prepare and clean patient rooms and set up instruments and equipment according to protocol while maintaining infection control.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase plan.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
