Medical Assistant

Hopscotch Primary Care • Brevard, NC

18h • Onsite

About The Position

Hopscotch Primary Care is seeking a Medical Assistant to join their team. This full-time role is based at their Brevard location. The Medical Assistant will play a critical role on the Care team, engaging patients, coordinating care, and ensuring positive patient outcomes and experiences. The position involves preparing patients for visits, anticipating needs, maintaining exam rooms, taking vital signs, administering medications and vaccines, performing phlebotomy, assisting providers, and scheduling follow-up services. The role also includes telephonic patient support, participating in care team meetings, and maintaining clinic readiness through stocking, ordering supplies, and performing quality control checks.

Requirements

• A high school diploma or equivalent education (GED)
• Graduated from a nationally accredited Medical Assistant program OR comparable healthcare vocational training
• A minimum of 1 year of work experience in the healthcare industry, preferably as a Medical Assistant in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience
• Certification in BLS/CPR
• Experience with an EMR and similar technology
• Phlebotomy experience
• US work authorization
• Excellent interpersonal and communication skills, both verbal and written
• High emotional intelligence with a collaborative approach and a genuine passion for patient care
• Positive, proactive attitude with a solutions-oriented mindset and adaptability in a dynamic environment
• Strong attention to detail with exceptional organizational, coordination, and planning abilities

Responsibilities

• Engage patients prior to their visit to prepare them and set clear expectations
• Anticipate and coordinate needed services (e.g., vaccines, lab work, screenings)
• Prepare exam rooms to ensure they are clean, safe, and ready for each patient
• Room patients efficiently, gather necessary information, and support timely provider flow
• Take vital signs, assess patient needs, and review medications
• Perform phlebotomy and collect lab specimens; complete basic waived lab tests
• Conduct patient screenings per protocol and assist providers during exams
• Deliver care within scope of certification (e.g., vaccine administration)
• Communicate patient needs and updates to the primary care provider and care team
• Support additional diagnostic and care needs in collaboration with the team
• Assist with medication dispensing, as directed and within certification
• Schedule diagnostic tests and follow-up services
• Support Durable Medical Equipment (DME) coordination and applications
• Provide telephonic support to patients, in line with protocols and physician direction
• Participate in care team meetings to discuss patient care and clinical operations
• Maintain clinic readiness by stocking exam rooms and ordering supplies
• Perform routine quality control checks, including infection control, equipment QA, and monitoring for expired medications/supplies

Benefits

• Paid holidays + PTO + sick time
• Company sponsored medical, dental, and vision insurance for you + your family
• FREE short-term and long-term disability insurance
• FREE $100k life insurance policy
• 401k plan with 4% company match + no vesting period
• $720 - $1,000 added to employee Health Savings Account annually for eligible health plans
• Quarterly bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED