Medical Assistant- Behavioral Health Clinic

Grande Ronde Hospital•La Grande, OR

2d•Onsite

About The Position

The Medical Assistant provides clinical and administrative support to healthcare providers, ensuring high-quality patient care and efficient operations. This role involves direct patient interaction, assisting with medical procedures, managing records, and maintaining a clean and organized work environment.

Requirements

High school diploma or GED – required
Current American Heart Association Basic Life Support card.
Ability to communicate clearly and professionally with patients, healthcare providers, and staff, both in person and via phone, email, or messaging systems.
Understanding of HIPAA regulations and the ability to maintain patient confidentiality at all times, both in patient records and in conversation.
Accuracy in recording patient information, following medical protocols, and ensuring compliance with healthcare regulations.
Strong ability to interact professionally with patients, families, and healthcare providers, explaining procedures and providing compassionate patient care.
Ability to work in a fast-paced environment, manage multiple patients and tasks efficiently, and prioritize workload effectively.
Must be able to perform the primary duties and responsibilities of the job with or without reasonable accommodation.

Nice To Haves

Clinical experience is preferred

Responsibilities

Perform and document all patient interactions, including medical history, vital signs, and interventions in the Electronic Health Record (EHR), ensuring accuracy and compliance with standards.
Administer prescribed medications per provider instructions and document patient response while adhering to safety protocols.
Assist with and perform delegated clinical tasks and procedures following established protocols and competency guidelines.
Utilize medical supplies and equipment safely and efficiently, ensuring proper maintenance and inventory control.
Address age-specific physical, psychological, and cultural needs for pediatric, adolescent, adult, and geriatric patients while maintaining a compassionate approach.
Effectively communicate with the care team to enhance coordination, prioritize patient needs, and ensure seamless workflow.
Train new employees in clinic workflows respectfully and accurately while staying updated on best practices through continuing education and workshops.
Communicate with insurance carriers for medication prior authorization.
Respond appropriately to urgent and emergency situations, demonstrating flexibility and problem-solving skills in changing work environments.

Benefits

Health Insurance
Vision Insurance
Dental Insurance
Flexible Spending Account (FSA and Health Savings Account (HSA) Options
401K Plan with Roth Options
401K 3% employer match and a 2% base non-elective employer contribution
Eligibility for company-paid benefits such as life insurance and long-term disability, subject to applicable waiting periods
Option to elect Supplemental employee, spouse, and child life insurance
Paid Time Off (PTO)
Access to the Employee Assistance Program
Discounts: available for meals in the cafeteria and over-the-counter pharmacy items
Exercise/Fitness Facility: access to the Rehab Therapy Fitness Center for the employee and dependents