Medical Assistant-- Full Time - CHC of New London

Moses/Weitzman Health System•New London, CT

7d•Onsite

About The Position

Provides clinical and technical support for primary care providers. Implements all planned care items using electronic tools to ensure efficient and accurate workflow. Monitors equipment and performs clinical testing according to OSHA and CLIA standards. Liaises with patients, families, specialists, and all members of the health care team. Ensures continuity and coordination of care in a patient-centered medical home.

Requirements

High school diploma or equivalency
Completion of a Medical Assistant course from an accredited/recognized school
Medical Assistant board certification (AAMA, NHA)/registration (AMT) or achieved within 90 days of hire.
EKG use, appointment scheduling, word processing and computer skills, and familiarity with medical testing procedures.
Sound organizational skills and accuracy at all levels of job.
Prior demonstrated excellent communication and customer service skills.
Must be team focused and demonstrate leadership qualities.
Current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification, or current American Heart Association BLS/AED for Healthcare Providers certification.
Communicates clinical/client information to providers accurately.
Accurately takes messages and communicates on the telephone.
Communicates effectively with other medical assistants, collaborates with medical provider and nursing staff.
Access to clients’ charts and health care information.
Maintains client confidentiality.

Nice To Haves

Bilingual
Expert knowledge of the electronic health record

Responsibilities

Performs pre-visit preparation for all primary care patients scheduled to be seen.
Collaborates with the primary care nurse and provider to "e-huddle" using the Planned Care Dashboard to ensure complete and thorough primary care visits.
Prepares patients for telehealth visits, including guiding them on the use of video telehealth technology.
Manages virtual telehealth sessions for multiple providers using Zoom technology, including setup, admitting patients, and pre-visit preparation.
Supports clinical teams in collecting paperwork, requesting records, scheduling follow-up visits, and other administrative tasks.
Collaborates with providers and staff to facilitate appropriate telehealth patient flow.
Prepares patients for provider visits based on the nature of the visit (sick, PE, WCC, etc.).
Accurately documents chief complaint and results from evidence-based screening tests.
Accurately performs and documents patient vital signs.
Independently and accurately performs appropriate CLIA waived tests, EKG, hearing & vision tests.
Prioritizes work responsibilities daily to decrease waiting time.
Collaborates with providers and staff to facilitate appropriate patient flow.
Works effectively as a member of the health care team, assisting other team members as needed.
Appropriately schedules tests and referrals for specialty care according to Provider orders in a timely manner.
Maintains a clean, orderly, safe working environment.
Oversees maintenance of supplies and documents in medical logs as directed.
Sets up and stocks exam rooms and cleans rooms at the end of each day worked.
Adheres to all infection control standards, follows Universal Precautions and safety policies and procedures.
Maintains yearly CPR certification.
Exhibits excellent customer service skills with a focus on quality of care and teamwork.
Complies with Agency mandated in-service training workshops.