Medical Assistant - MA-C or MA-R

NORTH OLYMPIC HEALTHCARE NETWORK•Port Angeles, WA

8d•$20 - $24•Onsite

About The Position

The Medical Assistant – Registered or Certified (MA-R/MA-C) works in partnership with providers and the care team to support safe, efficient, patient-centered care across the lifespan. The position provides clinical and administrative support for preventive, follow-up, and acute visits, immunizations, laboratory testing, procedures, and care coordination in a high-volume outpatient community health center. The role supports patient flow and provider readiness; prepares patients and clinical spaces; documents care in the electronic health record; performs authorized screenings and point-of-care testing; assists with examinations and procedures; and supports post-visit instructions, orders, referrals, scheduling, and follow-up. The Medical Assistant communicates with patients, families, caregivers, providers, and the care team, maintains confidentiality and professional boundaries, and follows applicable scope-of-practice, regulatory, and organizational requirements. Training and mentoring Medical Assistant staff and contributing to workflow improvements may be assigned. The work environment is a fast-paced outpatient community health center serving a diverse patient population across the lifespan. It involves regular interaction with patients, families, caregivers, providers, and healthcare staff, and potential occupational exposure to infectious diseases, blood, body fluids, sharps, medications, and other clinical hazards. Noise is generally moderate and may include simultaneous conversations, clinical equipment, children, and infants.

Requirements

High school diploma or equivalent.
Current Medical Assistant-Registered (MA-R) or Medical Assistant-Certified (MA-C) credential in good standing with the Washington State Department of Health.
Effective verbal and written communication skills; ability to speak and read English sufficiently to safely perform essential job functions.
Strong communication, organization, time-management, critical-thinking, and problem-solving skills.
Ability to anticipate patient and provider needs and reprioritize in a high-volume clinical environment.
Ability to work independently and collaboratively as part of a care team.
Ability to manage difficult or emotionally charged situations professionally and compassionately.
Ability to maintain accurate clinical and administrative documentation and effectively use an electronic health record and clinical equipment.
Ability to work in a fast-paced environment and organize multiple responsibilities while maintaining patient safety and quality.
Ability to provide compassionate and professional care to a diverse patient population, including patients and families experiencing challenging or complex circumstances.
Ability to stand, walk, stoop, bend, reach, push, pull, and lift up to 50 pounds without assistance.
Ability to perform clinical duties requiring fine motor skills and manual dexterity.
Ability to safely assist with positioning, measuring, and supporting patients of varying ages, sizes, and mobility needs.

Nice To Haves

One to two years of Medical Assistant experience preferred.
Epic experience preferred.
Knowledge of clinical workflows, including preventive care, immunizations, age-appropriate vital signs and measurements, screenings, point-of-care testing, and procedures, or ability to learn them.
Working knowledge of Microsoft applications or willingness to learn.

Responsibilities

Support safe and efficient patient care through timely clinical and administrative support.
Provide compassionate, respectful, age-appropriate care to patients and their families or caregivers.
Maintain accurate and timely patient records in accordance with HIPAA, regulatory requirements, and NOHN policies.
Support patient flow and provider readiness in a high-volume clinical environment.
Perform clinical and administrative duties in accordance with regulatory standards, applicable Medical Assistant scope of practice, and NOHN policies and procedures.
Anticipate provider and schedule needs, including equipment, supplies, screenings, immunizations, laboratory testing, and procedure preparation.
Complete and document required pre-visit, visit, and post-visit activities in the electronic health record.
Prepare patients for examinations and visits; obtain and document vital signs, measurements, and other required patient information.
Perform screenings and assessments as ordered or established by protocol, including preventive and developmental screenings.
Review immunization histories and prepare, administer, and document vaccines, medications, and treatments as ordered and within applicable scope of practice.
Perform authorized point-of-care and CLIA-waived laboratory testing.
Assist providers with examinations and procedures, anticipating workflow, equipment, and supply needs.
Communicate with and support patients, families, and caregivers throughout care.
Complete post-visit documentation, patient instructions, orders, referrals, scheduling, and follow-up.
Pend prescriptions, laboratory testing, imaging, referrals, and other orders; process refill requests; and sign orders when authorized and appropriate.
Screen and document patient or caregiver telephone and electronic communications, and route or respond according to established protocols and provider direction.
Maintain exam rooms, equipment, instruments, medications, vaccines, emergency supplies, and clinical supplies according to established procedures.
Recognize and promptly communicate abnormal findings, changes in patient condition, and safety concerns requiring further assessment.
Reinforce provider instructions and approved patient and caregiver education.
Train and mentor Medical Assistant staff and contribute to workflow and training improvements as assigned.
Maintain required Medical Assistant credentials and complete assigned education, competencies, and training.
Perform other duties within applicable Medical Assistant scope of practice as assigned.
Organize and prioritize changing clinical and administrative needs while maintaining attention to patient safety and quality.
Maintain collaborative relationships with providers and other care team members and uphold patient confidentiality and professional boundaries.