Medical Assistant Pre-Operative

Advocate Health • Winston-Salem, NC

1d • $22 - $33

About The Position

The Medical Assistant works in the Preoperative Assessment Clinic and Surgical Navigation Center, which provides preoperative evaluations and care coordination to help patients become medically optimized and prepared for surgery. The team supports patients, providers, and surgical teams through telehealth and in-person services to streamline the surgical journey, improve patient readiness, and enhance outcomes.

The role prepares and rooms patients, collects and documents clinical information, performs laboratory procedures, assists clinicians with procedures, and administers routine medications under orders or approved protocols. The Medical Assistant also supports follow-up requests and referrals, communicates with patients and the care team, and may perform additional clinical tasks based on specialty, demonstrated competency, and scope of practice. Care must be appropriate to patients’ age-specific needs and consistent with departmental policies and procedures.

This is a full-time position, 40 hours per week, Monday through Friday, with a schedule of either 7:00 a.m.–3:30 p.m. or 8:30 a.m.–5:00 p.m. The listed pay range is $21.85–$32.80. The position requires frequent physical activity and exposure to mechanical, electrical, chemical, and blood and body-fluid hazards; protective clothing and equipment are used as needed.

Requirements

• Graduation from an accredited Medical Assistant program.
• Current Medical Assistant certification from one of the listed organizations: AAMA (CMA), NHA (CCMA), NCCT (NCMA), AMT (RMA), American Allied Health (RMA), NHCWA (NCMSMA), NAHP (NRCMA), or NRMA (NRMA).
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
• Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to perform the physical activities described, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. Patient lifts over 35 pounds, or when a patient cannot assist, require patient-handling equipment and at least one other team member when available.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to work with frequent exposure to mechanical, electrical, and chemical hazards and blood and body fluids, and to wear protective clothing and equipment as needed.

Nice To Haves

• One year of experience is preferred.

Responsibilities

• Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating relevant health information, including chief complaints, allergies, and medications.
• Monitor and complete Clinical Integration/Quality Improvement measures and notify clinicians of opportunities within the Medical Assistant’s scope.
• Perform laboratory procedures, such as strep testing, wound cultures, and specimen collection, using aseptic technique and standard precautions and infection-control guidelines.
• Assist physicians and advanced practice professionals with procedures, which may include pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
• Administer routine medications under physician or advanced practice professional orders or approved standing orders and protocols.
• Follow through on procedure and test requests, pre-approved care algorithms, appointment changes, and referrals; refer questions to registered nurses and physicians or advanced practice clinicians as appropriate, and relay information to patients as directed.
• Communicate with physicians, advanced practice professionals, and other care-team members to support clinic flow, and communicate accurate, timely information to patients.
• Perform additional basic or advanced clinical support tasks when appropriate to the specialty, demonstrated competencies, and clinical supervision; examples include suture or staple removal, cultures, drug screens, phlebotomy, EKGs, spirometry, Holter monitor application, and prescription refills under approved protocols.
• Provide care appropriate to patients’ ages and developmental needs in accordance with departmental policies and procedures.
• Operate equipment necessary to perform the job and use protective clothing and equipment as needed.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible work, incentive pay for select positions, and opportunity for annual performance-based increases.
• Career development programs and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed