Medical Assistant, Family Medicine

Mass General Brigham•Northampton, MA

20h•$20 - $25•Onsite

About The Position

Northampton Family Medicine is an award-winning family practice housed in Cooley Dickinson's multispecialty medical facility located at 22 Atwood Drive, Suite 201 in Northampton, MA. As a Family Medicine office, we offer comprehensive primary care services to patients of all ages, newborn through adult. We are seeking a full-time, 40-hour Medical Assistant to support the practice onsite, Monday through Friday 8:00am-4:30pm. As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. The vision is for our Medical Assistants to work 1 to 1 with their assigned provider while having the ability to rotate occasionally.

Requirements

High School Diploma or Equivalent required
Direct MA experience or medical field work 1-2 years required

Nice To Haves

Associate's Degree Medical Assisting preferred
Basic Life Support [BLS Certification] - Various Issuers preferred
Certified Medical Assistant [National Certification] - Various Issuers preferred
certification or 3 years of experience administering a vaccine and supervision of a provider (for immunizations)

Responsibilities

Ensuring efficient patient flow through the office
Assisting during office visits (rooming, examinations, point of care testing, immunizations, procedures, and treatments as directed)
Performing clinically appropriate tasks related to patient panel management (phone calls, test results, prescription refill, coordination of care, etc.)
Maintaining neat, clean, and safe patient care areas
Interacting with patients and their families in a professional, friendly manner consistent with their needs.
Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintains inventory of immunizations and check expiration dates.
Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.