Medical Assistant

Mercyhealth Wisconsin and Illinois•Janesville, WI
•$18 - $29

About The Position

The Medical Assistant supports clinic operations and patient care by preparing patients for examinations, assisting with treatments and procedures, and helping with laboratory procedures, screening tests, and quality improvement projects. The role also handles patient communications, appointment scheduling, registration, referrals, payment collection, chart maintenance, and supply management. Some independent judgment is required, with decisions limited by standard practices or procedures.

Requirements

  • Graduate of a medical assistant program accredited by ABHES or CAAHEP; a medical assistant program at a post-secondary school or college with qualifying institutional accreditation; or an educational program accredited by NCCA, such as NHA.
  • Approved CPR or BLS certification required within 90 days.
  • Medication injection training and pharmacology are required competencies for performing medication administration.

Nice To Haves

  • Experience in a program with a clinical rotation is preferred.

Responsibilities

  • Room patients, collect assessment data, and prepare patients according to their specific needs.
  • Assist with examinations, treatments, and other clinic procedures.
  • Assist with laboratory procedures, screening tests, and quality improvement projects.
  • Answer telephone inquiries, direct callers to appropriate personnel, or initiate triage slips for medical personnel to respond.
  • Schedule appointments and enter appointment dates and times into the computerized scheduler.
  • Conduct reminder calls to patients.
  • Greet and direct patients, salespeople, and visitors.
  • Register patients by verifying that their records are current and accurate.
  • Update information in the computer system and on patient charts.
  • Coordinate patient referrals through insurance and other physician offices.
  • Collect patient payments and issue receipts where applicable.
  • Prepare and maintain patient charts.
  • Maintain and order supplies.

Benefits

  • Medical, dental, and vision coverage
  • Life and disability insurance
  • FSA/HSA options
  • Accruing paid time off
  • Paid parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Well-being programs
  • Employee discounts
  • On-demand pay
  • Financial education
  • Annual recognition and awards events
  • Partner appreciation days
  • Family entertainment and attractions discounts
  • Community service and improvement opportunities
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