Medical Assistant

CommUnityCare Health Centers•Round Rock, TX

About The Position

In collaboration with patients, families (as defined by the patient), and staff across all disciplines and departments, the Medical Assistant performs selected clinical duties, administrative and clerical duties, basic patient care, and tasks associated with patient intake. The role supports patient visits by collecting and documenting clinical information, assisting providers with examinations and procedures, coordinating follow-up care, and maintaining a clean clinical environment. As assigned, the Medical Assistant may also serve as a scribe, documenting medical visits and procedures as they are performed.

Requirements

  • Graduation from high school or equivalent.
  • Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program, or equivalent military healthcare experience.
  • Completion of a medical assistant externship.
  • Current Health Care Provider CPR certification through the American Heart Association or American Red Cross, maintained throughout employment.

Responsibilities

  • Interview patients and record medical histories; measure and document vital signs and other information, including height, weight, BMI, head circumference, current medications, pulse oximetry level, and comfort level.
  • Verify patient demographics, insurance, vital signs, and medications; complete intake and enter patient information into the EHR/EPM.
  • Greet and assist patients courteously and professionally, answer telephone calls, and provide information as needed.
  • Collect, perform, document, and report results of CLIA-waived lab tests, including urine dip, pregnancy, finger-stick blood glucose, fecal occult blood, rapid influenza, and rapid strep tests.
  • Collect, prepare, and document specimens, including blood, urine, stool, and sputum.
  • Prepare patients for examinations and treatments; assist providers with exams or procedures; set up exam and procedure rooms; and prepare instruments for sterilization.
  • Complete pre-visit planning to support clinical visits.
  • Administer medications according to the CUC formulary and perform medical acts prescribed by Standing Delegation Orders.
  • Dismiss patients at the end of clinic visits, completing orders in the orders module, tasks, and patient plans.
  • Participate in orientation of new employees and attend mandatory meetings.
  • Work as a team member and communicate and coordinate patient care and workflow with staff, patients, and providers.
  • Coordinate and manage patient care, including communicating test results; assisting with pre-certifications, referrals, authorizations, and prescriptions; scheduling clinic, hospital, and ancillary treatments and tests; and following up on diagnostic tests to ensure completion and EHR documentation.
  • Conduct surveillance programs and complete medical records, including labs, authorizations, X-rays, hospital records, and prior care relevant to each patient visit.
  • Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas according to CUC guidelines.
  • When assigned to serve as a scribe, accurately document medical visits and procedures as performed by the provider, including patient history and physical exams; procedures and treatments; patient education and explanations of risks and benefits; provider-dictated diagnoses, prescriptions, and instructions for patients or family members; and referral letters as directed.
  • Perform other duties as assigned.
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