Medical Assistant - Pediatrics

Hackley Community Care•Muskegon, MI

22h•Onsite

About The Position

Hackley Community Care (HCC) is a Federally Qualified Health Center dedicated to providing high-quality, integrated medical, dental, and behavioral health services to the communities we serve. We are committed to compassionate, patient-centered care and fostering a collaborative, team-oriented work environment. We offer an attractive compensation package, including paid time off, paid holidays, and quarterly bonuses. Employee Perks include a retirement plan, vendor discounts, and an exceptional benefits package. Work alongside passionate professionals who value teamwork and support each other in delivering the best care possible.

Requirements

High school diploma or equivalent required
Graduate of an accredited Medical Assistant program required
Basic clinical knowledge and skill level appropriate to education and training
Knowledge of age-appropriate patient care considerations, including infants, children, and adolescents
Ability to establish rapport with pediatric patients and communicate effectively with parents and caregivers
Ability to remain calm, patient, and professional when working with children who may be anxious, fearful, or uncooperative
Ability to seek, accept, and utilize supervision appropriately
Strong interpersonal and communication skills
Ability to document accurately and appropriately
Basic computer skills
Working knowledge of insurance types
Ability to work collaboratively as part of a multidisciplinary healthcare team
Flexibility and reliability to support the needs of the clinical team

Nice To Haves

Current Medical Assistant Certification preferred
Current CPR certification preferred - training available

Responsibilities

Assist the pediatrician and nursing staff with patient preparation, examinations, and care coordination
Obtain and document vital signs, patient histories, and other clinical information appropriate to pediatric patients
Assist with pediatric screenings, immunizations, and other routine clinical procedures as directed and within scope of training
Communicate effectively with pediatric patients and their parents/caregivers to support a positive patient experience
Maintain clinical work areas, equipment, and supplies
Support efficient patient flow and clinic operations
Ensure accurate and timely documentation in compliance with HCC policies and procedures
Demonstrate professionalism and compassion in all patient and staff interactions
Perform other duties as assigned in support of clinic operations