Medical Assistant
About The Position
Martin's Point Health Care is a not-for-profit health care organization focused on providing care and coverage to communities in Maine and beyond. Clinical Support staff work collaboratively with the care team to provide service to patients and staff, strengthen patient relationships, prepare for visits, support efficient workflows and access, assist providers with rooming and patient care procedures, and coordinate activities that support population health. The position is 36 hours per week and offers a $3,000 sign-on bonus. The role supports patient-centered visits through screening, documentation, testing, chart preparation, provider desktop support, care coordination, protocol-based triage, direct patient care, and patient education. Clinical Support staff receive day-to-day clinical direction from on-site RN Clinical Operations Leads, Clinical Managers, or Clinical Quality Specialists. Duties and scope depend on the staff member's certification or licensure and applicable protocols and state laws. The posted pay range is $25.33–$31.29 per hour, with final compensation determined based on factors including experience, market conditions, internal equity, and budget.
Requirements
- High school diploma or equivalent.
- For Clinical Support I: current medical assistant certification from AAMA, AMT, NHA, or NCCT, maintained for the duration of employment.
- For Clinical Support II: completion of a Licensed Practical Nurse program and an active, unrestricted LPN license.
- Basic Life Support (BLS) certification.
- Related experience in a physician's office, medical setting, or outpatient clinic.
- Demonstrated ability to identify equipment and materials needed for patient visits; room patients according to protocol and visit purpose; obtain and record vital signs; conduct EKGs, PFTs, eye and auditory screenings, and ear lavage; assist patients with peak flow; prepare health information in electronic records; schedule appointments; prepare lab specimens; perform and document immunizations and injections; administer allergy shots and assess and document patient responses as permitted by licensure; perform prescription refills according to protocols; and report lab results according to protocol.
- Work within the applicable certification or licensure scope of practice, clinical protocols, and state law.
Nice To Haves
- Completion of a two-year accredited Medical Assistant program or an associate degree.
Responsibilities
- Enhance patient relationships and loyalty.
- Pre-plan for patient visits and ensure consults and charts are scanned, downloaded, and communicated before patient contact.
- Manage visit cycle time, office workflows, patient access, phone activity, and scheduling.
- Assist the assigned provider and care team with rooming, patient care procedures, electronic documentation, and provider desktop activity.
- With provider supervision, work in the provider desktop and assist with Health Matrix and other population health management functions.
- Coordinate provider desktop tasks, including lab result reporting, phone calls, order entry, prescription processing, and outreach, following standard processes and protocols.
- Triage as directed by protocols and perform direct patient care in accordance with clinical protocols.
- Help ensure provider schedules meet patient needs for both visit and non-visit activities.
- Participate in daily huddles and regular team meetings to improve workflows and patient population outcomes.
- Perform and document ancillary tests, which may include EKGs, PFTs, peak flow rates, rapid strep, HCG, glucose checks, INR, H. pylori testing, and waived laboratory tests as ordered.
- Collect and process lab specimens and perform eye and audiology screening in accordance with protocols and policies.
- Depending on licensure, administer immunizations, allergy shots, and medications within protocols and scope-of-practice standards.
- Prepare exam rooms for visits, including checking equipment, maintaining supplies and cleanliness, and following stocking procedures.
- Ensure patient care equipment operates in accordance with quality standards.
- Provide patient education in support of visits and ongoing care.
- Assist with orientation and training of new staff members.
- Maintain clinical and technical skills and knowledge through ongoing development and continuing education.
Benefits
- Medical, dental, and vision benefits.
- Retirement savings with employer contributions.
- Paid time off, including volunteer time off.
- Pie day and other employee benefits.
- $3,000 sign-on bonus.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
