Medical Assistant

NORTHWEST HEALTH SERVICES INC•St. Joseph, MO

13d

About The Position

The Medical Assistant works cooperatively with Northwest Health Services providers, supervisors, and personnel to carry out the organization’s goals and objectives in accordance with governing body requirements and established policies and procedures. The role supports physicians, psychiatrists, and APRNs in patient care, procedures, medication administration, documentation, referrals, and clinic operations while maintaining patient confidentiality and professional, respectful communication. The position requires the ability to perform physical tasks including standing, kneeling, walking, assisting patients with mobility, and lifting up to 50 pounds. The Medical Assistant must be able to understand and interpret oral and written instructions, medical terminology, and records; visually assess patients; communicate effectively; and handle stressful situations. The role does not include exercising or receiving delegation involving clinical reasoning, nursing judgment, or critical decision-making.

Requirements

High school diploma or equivalent.
Current BLS certification.
Light typing skills and computer knowledge; demonstrate accuracy, proficiency, and efficiency.
Ability to effectively present information and respond to questions from patients and others encountered in the course of employment.
Ability to visually assess patient condition and communicate with patients and families tactfully and professionally.
Ability to read and interpret oral and written instructions and understand medical terminology and medical records.
Ability to handle stressful situations.
Ability to talk, see, hear, react, stand, kneel, walk, and lift up to 50 pounds.
Must not exercise or receive delegation involving clinical reasoning, nursing judgment, or critical decision-making.
Valid driver's license and proof of insurance for a personal vehicle used for business.

Nice To Haves

Three years of experience in a hospital or clinic setting.
Certified or registered Medical Assistant certification, or a diploma from an accredited Medical Assistant program.

Responsibilities

Work cooperatively with NHS providers, supervisors, and personnel to carry out NHS goals and objectives and follow governing body requirements and internal policies and procedures.
Treat patients, coworkers, management, customers, vendors, and visitors respectfully.
Administer prescribed medications and treatments according to nursing standards and physician, psychiatrist, or APRN directives.
Assist patients with ambulation and transfers onto and off exam tables and wheelchairs.
Assist providers in distributing patient education materials and communicate the information tactfully and professionally.
Prepare lab specimens for shipment, including Pap smears, biopsies, and cultures, as requested.
Assist providers with procedures and maintain equipment before and after procedures.
Implement activities related to standing orders, medication administration, and medication refills for physicians and/or APRNs.
Prepare exam rooms, instruments, and equipment for procedures and treatments, and restock rooms as needed.
Prepare patient record information for provider referrals and communicate significant information to other healthcare providers or entities as required.
Answer patient and hospital phone calls as advised by a provider and assess patient calls and walk-in patients.
Review charts for completeness before daily appointments and document refills, telephone conversations, and patient office visits in the electronic medical record.
Identify needs for medical supplies, including oxygen and non-narcotic injectables, and prepare ordering lists according to policy and procedure.
Maintain tracking logs for laboratory tests, X-rays, and referrals.
Attend and actively participate in clinical staff meetings, in-services, and educational programs.
Document assessments, treatments, procedures, and medications in electronic or paper medical records, including during system downtime.
Comply with regulatory agencies, directives, standards, regulations, and HIPAA requirements; maintain patient confidentiality.
Maintain current CPR certification.
Perform other duties as assigned.
Maintain a professional appearance and demeanor and demonstrate accuracy, proficiency, efficiency, tact, and patience in communication.