Medical Assistant - Primary Care - Morristown East

Community Health Systems Professional Services Corporation•Morristown, TN

About The Position

The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. The role assists with medical procedures, maintains exam rooms, facilitates patient intake, and supports efficient clinic operations while providing excellent service to patients and staff. The position has no weekend, holiday, or on-call work.

Requirements

  • 0–1 years of experience in a medical practice setting, or completion of an externship program.
  • Knowledge of medical office procedures and patient care techniques.
  • Basic proficiency with computer applications such as Microsoft Office and medical record systems.
  • Strong interpersonal skills and ability to provide exceptional service to patients and staff.
  • Understanding of medical terminology and infection control practices.
  • Effective time management, organization, and multitasking skills.
  • Critical thinking ability to analyze situations and develop appropriate solutions.
  • Ability to maintain confidentiality and handle sensitive information.
  • Current BCLS - Basic Life Support certification issued by the American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI).
  • Authorization to work in the U.S. for an employer; the position is not eligible for immigration sponsorship now or in the future.

Nice To Haves

  • Completion of a Medical Assistant program from an accredited school.

Responsibilities

  • Assist providers with non-invasive medical procedures, including taking vital signs and preparing patients for exams.
  • Prepare and clean exam rooms before patient visits and clinical procedures.
  • Perform patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
  • Review and maintain daily logs and documentation.
  • Support administrative duties such as pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
  • Maintain an organized workload and provide prompt, courteous, and efficient service to providers, patients, and visitors.
  • Monitor and requisition supplies and equipment to maintain appropriate inventory levels and functionality.
  • Educate patients on medications, diets, and other health-related topics, and address questions to ensure understanding.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance and comply with all policies and standards.

Benefits

  • Competitive pay
  • Medical, dental, vision, and life insurance coverage
  • Generous paid time off (PTO) and extended illness benefits
  • 401(k) with company match
  • Career development, learning opportunities, and advancement pathways
  • Licensure and certification reimbursement
  • Student loan assistance for eligible roles
  • Employee rewards and recognition programs
  • Voluntary benefits including pet insurance, identity protection, and legal insurance
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