Performs routine clinical and administrative duties in support of assigned area or office. Responsibilities include performing basic diagnostic procedures and specimen collection, such as phlebotomy, splint application, and procedural tray/room set-up. Also handles administrative or clerical duties like scanning, reception, scheduling, data entry, and patient registration. Monitors and communicates changes in patient condition, documents patient care provided, and provides discharge instructions and follow-up as needed. Recognizes and seeks help in emergent situations. Manages all in-basket messages and patient phone calls. Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting. Maintains examination areas, follows up on reported issues, and assists with service recovery. Activates My Chart Accounts where appropriate and ensures Telehealth connectivity for scheduled appointments, troubleshooting as needed. Under supervision, assists with patient assessments and treatments, obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information. Rounds with patients to ensure excellent patient experience, reviews/documents Social Determinants, and provides education/resources as needed. Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED