Medical Assistant

CenterWell•New Smyrna Beach, FL

8d•Onsite

About The Position

The Medical Assistant is an essential member of the CenterWell Primary Care team, supporting physicians and advanced practice providers in delivering high-quality, patient-centered care. The role combines clinical and administrative responsibilities to support efficient clinic operations, positive patient experiences, and improved health outcomes. It includes clinical support activities, patient-care coordination, and participation in preventive health and chronic disease management initiatives. The Medical Assistant is expected to demonstrate proficiency in core clinical responsibilities, communicate effectively, prioritize assigned work with limited direction, and follow established clinical protocols and safety standards. This is an onsite, patient-facing position in New Smyrna Beach, Florida. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; hours may change based on business needs. The position is scheduled for 40 hours per week. The stated annual pay range is $43,000–$56,200, with eligibility for a bonus incentive plan based on company and/or individual performance. The position is part of the company’s Tuberculosis (TB) screening program, and selected candidates will be required to complete TB screening. Humana describes benefits including medical, dental, and vision coverage; a 401(k) retirement savings plan; paid time off and company and personal holidays; paid parental and caregiver leave; short- and long-term disability; life insurance; and other opportunities. Conviva Senior Primary Care, part of Humana’s Primary Care Organization, provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatment. Its value-based approach aims to provide appropriate care at the time it is needed and at lower cost, while addressing social, emotional, behavioral, and financial needs that may affect patient well-being. CenterWell is a Humana healthcare services business focused on integrated, personalized care and whole health.

Requirements

Meet at least one of the following pathways: successful completion of a Medical Assistant training program; current Medical Assistant certification or registration; or at least three years of relevant hands-on Medical Assistant experience, subject to company approval and applicable law.
Ability to demonstrate fundamental clinical skills, including vital signs, patient preparation, and accurate documentation, within applicable scope.
Effective communication, interpersonal, organizational, and prioritization skills.
Ability to follow clinical instructions and work with limited day-to-day direction.
Selected candidates must complete TB screening as part of the company’s Tuberculosis screening program.

Nice To Haves

Current CMA, RMA, or other nationally recognized Medical Assistant credential.
Two or more years of Medical Assistant experience in primary care, family medicine, internal medicine, or another outpatient setting.
Current CPR certification from the American Heart Association or another approved certifying organization.
Experience in phlebotomy, specimen collection, point-of-care testing, and medication or vaccine administration.
Experience supporting older adults, Medicare beneficiaries, or people managing chronic conditions.
Familiarity with value-based care, HEDIS measures, preventive screening, closing care gaps, and patient experience measures (CAHPS/HOS).
Experience with EHR systems, medical terminology, and CPT/ICD coding.
Bilingual English/Spanish proficiency in markets where useful; a company language assessment may be required before clinical communication in another language.

Responsibilities

Prepare patients for examinations; obtain vital signs; review and update medical histories; discuss symptoms; and assist providers with examinations and procedures.
Perform phlebotomy, specimen collection, diagnostic screenings, medication or vaccine administration, and other authorized clinical tasks only as permitted by state law, organizational policy, provider delegation, training, and verified competency.
Accurately document patient information and clinical activities in the electronic health record (EHR).
Coordinate patient visits, referrals, follow-up activities, and communication with physicians, advanced practice providers, and other care team members.
Support preventive screenings, chronic condition management, care gap identification, and quality improvement initiatives within the assigned role.
Prepare and maintain examination rooms; clean and sterilize equipment; manage supplies; and follow infection prevention and safety procedures.
Provide compassionate, professional, culturally responsive patient interactions and reinforce provider-directed education within authorized scope.
Organize and prioritize daily clinical and administrative assignments to support patient flow and clinic operations.
Follow confidentiality requirements, documented clinical protocols, and applicable regulations; communicate patient concerns promptly to licensed clinical staff.
Contribute to team collaboration and continuous workflow improvement.