Medical Assistant

Community Health Center of Southeast Kansas Inc•Pittsburg, KS

1d•Hybrid

About The Position

This position is part of the clinical team and is responsible for initial patient interactions, including escorting patients, taking vital signs, preparing and cleaning exam rooms, and other related duties. The role focuses on moving patients through the clinic efficiently and effectively, communicating with various individuals, and supporting Providers in patient care. This position is split between the main clinic and the 924 Broadway clinic in Pittsburg.

Requirements

High School diploma or equivalent.
Must successfully pass annual competency.
Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base.
Demonstrate knowledge of the rationale of appropriate patient care.
Communicates through appropriate channels. Use proper chain of command for patient complaints.
Ability to handle emergency situations calmly and effectively.
Must be computer literate, especially with Microsoft Office products and be able to use the Internet.
Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization.
Provide customer service in accordance to the organization’s mission.
Be courteous and respectful when interacting with patients and family members.
Maintain patient confidentiality in accordance to organization’s policy and procedure and HIPAA requirements.

Nice To Haves

Experience in clinic or healthcare setting is preferred.
Employees hired and trained in phlebotomy and radiology duties prior to 2024 are grandfathered in to perform these duties as a Medical Assistant I.

Responsibilities

Interviews patients, measures vital signs (pulse rate, temperature, blood pressure, weight, height), updates medication lists and allergies, and enters information into the electronic health record (EHR).
Prepares treatment rooms for examinations, ensuring rooms are clean and disposing of trash.
Maintains consistent patient flow by monitoring the scheduling system.
Performs routine point of care testing.
Cleans and sterilizes instruments.
Inventories medical supplies and materials.
Transports specimens, equipment, or supplies using appropriate and safe techniques.
Supports all Providers in their care for patients.
Provides diagnosis-appropriate education as directed by the Nurse and/or Provider.
If working in Long Term Care, responsible for registration and insurance-related collection, entry, and verification, as well as scanning documents in the electronic medical record.
Performs all duties, services, and documentation in full compliance with CHC/SEK policies and procedures.