Medical Assistant - Family Medicine

Independence Health System Careers•Mount Pleasant, PA

1d•Hybrid

About The Position

The Medical Assistant performs basic direct patient care activities, such as lab tests, treatments, and medication/immunization administration, under the direction of a Nurse and/or physician. These duties prepare the patient for examination and treatment. The role also involves clerical tasks, quality control, and performance improvement initiatives to support the physician practice. This position serves as a resource for clerical and clinical staff within the practice.

Requirements

High School Diploma, GED or next level of higher education.
Strong leadership ability.
Good organizational skills.
Independent and critical thinking skills.
Sound judgment.
Knowledge of legal aspects and liability of nursing practice.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program required.

Nice To Haves

Previous outpatient office experience
Successful completion of Medical Assistant program or experience as a Medical Assistant for one (1) year OR Certified EMT/Paramedic under the National Registry of Emergency Medical Technicians.
Medical Assistant Certification preferred.

Responsibilities

Deliver direct and indirect patient care in accordance with hospital/physician practices policies, procedures, and protocols.
Collect patient healthcare data, including VS, weight, chief complaint and pain assessment as directed.
Complete patient care treatments and testing as ordered.
Comply with completeness, accuracy and timeliness of documentation.
Prepare patients for examinations, treatments, and procedures.
Communicate pertinent information of actual or potential problems to the physician or nurse.
Perform clerical functions in support of patient care and office functions.
Answer telephone calls, taking accurate messages and relaying them to the appropriate staff.
Obtain and verify accurate patient demographic and insurance information entering it into the billing system.
Accurately enter codes, based on diagnosis given, and enters codes and charges into billing system.
Complete forms and letters necessary for continued patient care.
Provide for patient safety in compliance with hospital and physician practice policies.
Label all patient specimens with identifiers per policy.
Adhere to infection control process, including standard precautions, to reduce the risk of acquiring or transmitting infections.
Assist in continuous survey readiness or inspections and surveys.
Perform all quality control, monitoring functions and reports out of range information immediately to supervisor.
Consistently practice National Patient Safety Goals.
Schedule surgery, procedures, and testing for patients.
Provide exit counseling which includes education, scheduling of testing and providing patients with necessary information.
Prepare charts for clinic sessions and obtain vital signs and weight.
Perform control studies and completes logbooks according to policy.
Perform phlebotomy procedures, reads the test results, and documents accordingly.
Prepare the exam rooms and stocks supplies daily.
Provide pre- and post-examination education and counseling.
Other duties as assigned.