Medical Assistant - Willing to Train!

Eye Care Partners Career Opportunities•Elizabethtown, KY

1d•Onsite

About The Position

An Ophthalmic Technician/Scribe is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee will use ophthalmic techniques to perform preliminary work-up of patients in a clinic setting, scribe for Physicians and may also directly assist Physician(s) with examinations and treatment of patients. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Anticipate Physician needs to facilitate the flow of the clinic. Practice urgency at all times with patient’s time, as well as the Doctor’s time and schedule. Comply with all company policies and procedures, including HIPAA. Verify patient’s information by interviewing patient. Record patient’s medical history and current medications and confirm purpose of visit. Record all data in the patient's Electronic Medical Record (EMR). Check condition of patient's eyes by observing pupils, muscles, visual acuity and extraocular movements. Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography. Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications. Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician. Demonstrates basic understanding of examination and procedure codes (ICD-9 codes) when inputting into the EMR system. Ensure that accurate procedure coding/charges for all procedures/drugs for all patients and correct diagnosis codes are used. Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse and respiration rate) as required. Open and close exam rooms as needed. Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date. General office duties and cleaning to be assigned by manager.

Requirements

High School Diploma or GED Equivalent
Favorable result on Background Check
Basic computer skills
Strong customer service skills
Excitement to learn and grow
High school diploma or general education degree (GED) required
One year of related experience and/or training; or equivalent combination of education and experience
Proficient keyboarding skills, use of Electronic Medical Record (EMR) and image management system
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Computer proficiency and ability to quickly learn new applications

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
Ophthalmic Scribe Certification (OSC) certification is preferred, but not required

Responsibilities

Facilitate patient flow
Assist the doctor in preliminary testing
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in-person requests
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Anticipate Physician needs to facilitate the flow of the clinic
Practice urgency at all times with patient’s time, as well as the Doctor’s time and schedule
Comply with all company policies and procedures, including HIPAA
Verify patient’s information by interviewing patient
Record patient’s medical history and current medications and confirm purpose of visit
Record all data in the patient's Electronic Medical Record (EMR)
Check condition of patient's eyes by observing pupils, muscles, visual acuity and extraocular movements
Perform a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
Ensure that accurate procedure coding/charges for all procedures/drugs for all patients and correct diagnosis codes are used
Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse and respiration rate) as required
Open and close exam rooms as needed
Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date
General office duties and cleaning to be assigned by manager