Medical Assistant

Complete Health•Westminster, CO

About The Position

Assists in the examination and treatment of patients under the direction of healthcare providers. The role includes clinical support, patient communication, documentation, testing, injections, blood draws, and assisting patients with mobility and transport in the clinical setting. The Medical Assistant helps maintain patient comfort, safety, confidentiality, and infection-control practices. Duties may extend beyond the usual responsibilities as needed or as directed by supervision.

Requirements

  • Active Clinical Medical Assistant or Certified Medical Assistant certificate; or equivalent education from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience determined by leadership.
  • Knowledge of word processing software, internet software, EMR systems, and database software.
  • Ability to stand and walk for extended periods and perform a full range of body motion, including handling and lifting patients and equipment.
  • Ability to lift and carry items weighing up to 30 pounds and assist in moving patients weighing up to 300 pounds.
  • Ability to follow strict safety and hygiene protocols due to regular exposure to bodily fluids.
  • Effective communication skills.

Nice To Haves

  • Experience with Athena EMR is preferred.

Responsibilities

  • Interview patients, take and accurately record vital signs, and enter information into the EMR.
  • Prepare and stock examination rooms.
  • Hand instruments and materials to providers for procedures; clean and sterilize instruments.
  • Perform tests and procedures, including EKGs, urinalysis, strep, flu, COVID-19, mono, and pregnancy tests, and A1C checks.
  • Administer intramuscular, intradermal, and subcutaneous injections per provider orders.
  • Handle patient portal messages, medication refills, lab and imaging orders, prior authorizations, and imaging precertifications.
  • Communicate with and instruct patients or family members as directed by providers; call patients to discuss results while maintaining confidentiality.
  • Enter data into the EMR and maintain office and patient records.
  • Perform blood draws competently and efficiently while minimizing patient discomfort.
  • Assist patients with mobility and transport, including transfers to and from wheelchairs or exam tables and escorting them to other areas.
  • Monitor patients during transport for signs of distress, maintain clean transport equipment, and provide emotional support when needed.
  • Assist with patient check-in or other duties as directed by supervision.
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