Medical Assistant

Eisner Health Open•Los Angeles, CA
•Onsite

About The Position

Eisner Health is seeking a compassionate, dedicated Medical Assistant to provide back-office support to family practice providers at its Downtown Los Angeles location. The position is fully on-site, five days a week, Monday through Friday, from 8:00 a.m. to 4:30 p.m. The Medical Assistant supports patient-centered care for individuals and families across the lifespan in a fast-paced community health setting. Eisner Health is a mission-driven Federally Qualified Health Center serving children, families, and communities throughout Los Angeles County. It provides comprehensive, culturally responsive services across primary care, pediatrics, women's health, behavioral health, dental, optometry, dermatology, pharmacy, laboratory services, and care coordination. The role contributes to a collaborative Family Practice team focused on accessible, high-quality care.

Requirements

  • Completion of an accredited Medical Assistant program.
  • Must have experience vaccinating children of all ages.
  • Strong communication, organization, and patient-service skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Commitment to compassionate, culturally responsive, and patient-centered care.
  • Current CPR certification or willingness to obtain certification before hire.

Nice To Haves

  • Bilingual English/Spanish skills.
  • At least one year of outpatient Medical Assistant experience.
  • Experience in family practice, primary care, community health, or a similar outpatient setting.
  • Knowledge of basic clinical workflows, infection control standards, and patient safety protocols.
  • Experience administering immunizations, performing point-of-care testing, and collecting laboratory specimens.
  • Knowledge of the California Immunization Registry (CAIR).
  • Experience with triage support, messaging, and managing provider inbox tasks.

Responsibilities

  • Greet and prepare patients for examinations and procedures by obtaining vital signs, medical histories, medication information, and other pertinent clinical data.
  • Document patient information, clinical observations, services, and required documentation in the EHR; review charts for completeness and ensure results and consult notes are available for provider review.
  • Assist providers with examinations, treatments, procedures, and management of acute and chronic conditions under established clinical protocols and standing orders.
  • Administer medications, injections, and routine immunizations according to provider orders, standing orders, organizational policies, CDC recommendations, and applicable California requirements.
  • Perform medication reconciliation, identify discrepancies or concerns, and communicate findings to the provider.
  • Educate patients about medications, treatment plans, preventive care, immunizations, disease management, lifestyle modifications, and follow-up care.
  • Perform routine clinical screenings and preventive assessments, including blood pressure, pulse oximetry, BMI, vision screening, and other age-appropriate screenings.
  • Obtain and review patient consents and ensure required documentation is complete and accurate.
  • Coordinate patient care through referrals, appointment scheduling, orders, laboratory services, and follow-up activities.
  • Collect, label, and prepare specimens for laboratory testing according to handling and transport procedures.
  • Monitor patients for adverse reactions to medications, immunizations, and treatments and promptly report concerns to the provider.
  • Support preventive health and wellness initiatives, including immunization review and patient education.
  • Maintain clean, organized, and properly stocked exam rooms, equipment, supplies, and emergency preparedness materials in accordance with safety and infection control standards.
  • Contribute to a collaborative team environment, assist with staff training and onboarding, and flexibly support clinical functions and departmental needs.
  • Provide compassionate, culturally responsive, and patient-centered care in a fast-paced community health setting.

Benefits

  • PTO accrued at 7.08 hours per pay period (26 pay periods per year).
  • Nine paid holidays.
  • Paid jury duty: 40 hours per year.
  • Medical, dental, and vision insurance, including HSA-eligible and PPO options.
  • Flexible Spending Accounts for healthcare, dependent care, and transportation.
  • Employer-sponsored life insurance and long-term disability.
  • 30 covered chiropractic or acupuncture visits.
  • 401(k) with a 3% employer contribution.
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