Medical Assistant Palliative Care

Frederick Health • Frederick, MD

6d • $20 - $28

About The Position

The Medical Assistant performs clinical duties and some administrative functions under the direction of medical group providers. Duties include preparing patients for examination, taking and recording vital signs and patient histories, and assisting with a range of procedures. The role supports the Mission of Frederick Health and complies with its Standards of Behavior.

The position provides care to patients across the lifespan, from neonates through geriatric patients. The Medical Assistant applies knowledge of growth and development to assess patient status and provide age-appropriate care in accordance with department policies and procedures. This role also supports day-to-day practice operations, quality improvement, patient experience, and organizational infection-control standards.

The position involves bloodborne pathogen exposure and moderate walking and standing. Physical demands are classified as medium work, including occasional lifting, carrying, pushing, or pulling within the limits specified in the job description.

Requirements

• One to two years of experience in a medical practice or clinical setting.
• CPR certification.
• Computer skills, preferably including EMR and Microsoft Office applications; knowledge of the organization's EMR is preferred.
• Ability to work independently and in a team-based environment.
• Demonstrate and maintain current knowledge and skills to provide appropriate care to neonates, infants, children, adolescents, adults, and geriatric patients.
• Knowledge of growth and development across the lifespan and ability to assess patient-status data, identify age-specific needs, and provide care in accordance with department policies and procedures.
• Ability to meet the stated physical demands, including medium work, moderate walking and standing, and the described lifting, carrying, pushing, and pulling requirements.

Nice To Haves

• Certified or licensed Medical Assistant; CNA, EMT, or LPN credentials are also identified as preferred.
• Associate degree or higher in healthcare.
• Knowledge of the organization's EMR.

Responsibilities

• Escort patients to examination rooms in a timely manner to maintain patient flow.
• Interview patients, obtain medical information, and document histories, medications, and allergies in the medical record.
• Obtain and record vital signs in the EHR and notify a physician or midlevel provider of concerns.
• Record medications and laboratory results in the EHR and update information at each visit.
• Educate patients and families about treatment procedures, medications, and physician instructions.
• Assist physicians during examinations and routine and complex medical procedures; prepare for procedures according to physician preferences and establish and maintain a sterile field.
• Perform minor medical procedures, including dressing changes, phlebotomy, injections, and, when requested, removal of staples, sutures, and drains.
• Collect laboratory specimens and prepare them for testing.
• Document completely, clearly, accurately, and legibly in the EHR.
• Process prescription refills as instructed, provide prescription information to pharmacies, and accurately record prescription information in the EHR using eRX.
• Direct calls appropriately, take accurate messages or respond using knowledge of medical policies and procedures, promptly follow up on phone messages, and document urgent concerns and their resolution in the EHR.
• Review medical tests and results for abnormalities, promptly notify providers when indicated, and file results accurately in the EHR.
• Prepare treatment rooms; keep them clean, neat, stocked, and supplied with in-date materials.
• Dispose of contaminated instruments and materials properly; clean and sterilize equipment.
• Ensure medical equipment is in proper working order through the responsible inspecting party.
• Assist with orientation of new staff to the practice, policies, and procedures.
• Support quality and service goals, translate population health and quality program requirements into operational workflows, and participate in efforts to achieve quality and service measures.
• Provide systematic, continuous, patient-centered care and support primary care and patient-centered medical neighborhoods.
• Help manage patient experience concerns and participate in customer service initiatives.
• Comply with organizational quality-control and infection-control standards and participate in department performance-improvement activities.
• Support leadership with day-to-day operations and perform other duties as assigned.

Benefits

• Health, dental, and vision insurance for eligible employees, effective the first of the month after 30 days of employment.
• Employer-paid life insurance, short-term income replacement, and long-term disability for eligible employees.
• Paid Time Off program for eligible employees.
• 403B retirement plan with an employer match for eligible employees.
• Free financial planning sessions for all employees.
• Educational assistance program.
• Employer-paid Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed